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Only on tablets, windows Explorer Shell gets error while mapping repository?

Radha Sastrigal (111121) | asked Sep 18 '14, 9:58 a.m.

We recently started utilizing the Windows explorer shell with Jazz version 4.0.4. The installation and repository mapping worked fine, until recently there was trend of tablets users, getting errors while doing the repository mapping (with the first step of "Create Repository connection"). Upon the error, all the other open windows are also. closed
Please advise!

Error details:

 Stopped working


Problem signature:

  Problem Event Name:                        CLR20r3

 Problem Signature 01:                       explorer.exe

  Problem Signature 02:                       6.1.7601.17567

  Problem Signature 03:                       4d672ee4

  Problem Signature 04:                       PresentationCore

  Problem Signature 05:             

  Problem Signature 06:                       5167a08d

  Problem Signature 07:                       14fa

  Problem Signature 08:                       190

  Problem Signature 09:                       System.ArgumentOutOfRange

  OS Version:                                          6.1.7601.

  Locale ID:                                             1033


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Radha Sastrigal commented Sep 30 '14, 3:49 p.m.

This problem continues to persist. Can you please help provide some guidance on this problem, if this related to the shell or a windows explorer setting?


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