It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×10,958
×6,033

question asked: Aug 25 '14, 7:42 a.m.
question was seen: 4,009 times
last updated: Aug 26 '14, 9:13 a.m.

Related questions

Anyone help me get the EXCELRQMLOADER onto my machine.

0
Colin Houston (10●5●7) | asked Aug 25 '14, 7:42 a.m.
Got the download and run the exe files, seems to worked for word, but not excel. Thanks

Accepted answer

0
permanent link
Reshma Ratnani (1.1k●1) | answered Aug 26 '14, 7:22 a.m.
JAZZ DEVELOPER
 Hi Colin,

You have Excel 2003 64 bit. RQMExcelImporter supports 64 bit version for Office 2010 or above.
Try installing Office 2003 32 bit version and install RQMExcelImporterSetup.exe

Thanks
Colin Houston selected this answer as the correct answer
Comments
Colin Houston commented Aug 26 '14, 9:13 a.m.

Cheers Reshma for the support Ara, has solved the issue

One other answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Reshma Ratnani (1.1k●1) | answered Aug 25 '14, 7:56 a.m.
JAZZ DEVELOPER
 Hi Colin,

Can you check below 2 links. It has few guidelines which might help

https://jazz.net/wiki/bin/view/Main/RQMExcelWordImporter#Prerequisites
https://jazz.net/wiki/bin/view/Main/RQMExcelWordImporter#RQM_menu_does_not_appear_in_Exce

Thanks
Comments
Colin Houston commented Aug 25 '14, 9:43 a.m.

Thanks for the links, and I followed them, but, uninstalled all items and attempted to reinstall 5.01, still not working :-(

Ara Masrof commented Aug 25 '14, 10:35 a.m.
JAZZ DEVELOPER

Colin

Can you be a bit more specific in regards to the error you are encountering

You've downloaded version 5.0.1 of the Word/Excel import tool (Note: 5.0.1 is a non GA version) and trying to install into excel correct?

What version of Excel are you using?

Is it 32 or 64 bit?

Which installer are you running to install ?


Are you getting any errors or does the install finish but no menu item appears?

Colin Houston commented Aug 26 '14, 3:35 a.m.

Hi Ara,
I am using excell 2003, 64bit, and downloaded 4.07 installer. I do not get any error messages. I run run setup and everything seems to work, but RQM icon is not showing on the menu bar. The strange think is I have RQM installer on word 2003?.

Ara Masrof commented Aug 26 '14, 7:10 a.m.
JAZZ DEVELOPER
One possible cause of this behavior is a setting in Excel that disallows plug-ins. To check if this setting is enabled perform the following steps

Open the instance of Microsoft Excel that is having the issue.
Go to the menu option Help > About Microsoft Excel.
Click the Disabled Items... button.

Check for any entries in the Disable Items window that would prohibit the install of an add-in or plug-in. See the screenshot for an example. If one exists, re-enable it


Screen shot  

Once this is complete, install the Rational Quality Manager Excel importer again. The menu should now appear

Colin Houston commented Aug 26 '14, 9:11 a.m.

Ara, you are the RQM master. I am now fixed :-)))

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.