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question asked: Aug 14 '14, 9:40 a.m.
question was seen: 5,145 times
last updated: Aug 14 '14, 1:06 p.m.

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Error fetching jobs history, ensure the data warehouse is properly configured

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Diego Superbi (15●9●13) | asked Aug 14 '14, 9:40 a.m.
I got the error message "Error fetching jobs history, ensure the data warehouse is properly configured" when I tried to run the data collection jobs.

Any idea to solve it?

I'm using RTC 4.0.0.1

Thank you!

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Stephanie Bagot (2.1k●1●5●13) | answered Aug 14 '14, 1:06 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Go to your data warehouse connection page -
<url>/ccm/admin#action=com.ibm.team.reportsManagement.configureDataWarehouseConnection
and make sure that the properties are correct.

You can also go through the JTS setup, and at the data warehouse connection page - hit test connection. This will tell you if you are connecting to the data warehouse, if the tables exist etc. <--- This is probably the best option to get an idea of whats going on. You may get an error that the tables aren't set up, or a SQL error, or an issue with your JDBC driver etc...

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