Chart Loading failure on linux RedHat 5
Hello!
I've installed RTC Express 1.0 on linux RedHat ES 5, but I've got trouble with chart loading ( Chart loading failure: : Chart rendering failure: Failed to get display server. Please verify that x11 libraries are installed on Jazz Team Server. See Install Guide for details.) I've checked both this forum and the infocenter for the rpm required and I think I've installed everything: - libXp, libXinerama, mesa-libGL # rpm -qa | grep libXp libXpm-devel-3.5.5-3 libXpm-3.5.5-3 libXp-1.0.0-8.1.el5 # rpm -qa | grep libXinerama libXinerama-1.0.1-2.1 libXinerama-devel-1.0.1-2.1 # rpm -qa | grep mesa-libGL mesa-libGL-devel-6.5.1-7.2.el5 mesa-libGLU-devel-6.5.1-7.2.el5 mesa-libGL-6.5.1-7.2.el5 mesa-libGLU-6.5.1-7.2.el5 - xorg-x11-libs # rpm -qa | grep xorg-x11-libs xorg-x11-libs-6.8.2-37.FC4.49.2.1 - xorg-x11-decrecated-libs # rpm -qa | grep xorg-x11-deprecated-libs xorg-x11-deprecated-libs-6.8.2-1.EL.52 The only one which is missing is xorg-x11-Mesa-LibGL because during the installation I've got a conflicte error. # rpm -ivh xorg-x11-Mesa-libGL-6.8.2-1.EL.52.i386.rpm warning: xorg-x11-Mesa-libGL-6.8.2-1.EL.52.i386.rpm: Header V3 DSA signature: NOKEY, key ID db42a60e Preparing... ########################################### file /usr/lib/libGL.so.1 from install of xorg-x11-Mesa-libGL-6.8.2-1.EL.52 conflicts with file from package mesa-libGL-6.5.1-7.2.el5 # How could I solve the problem?? Am I missing something else? Thank you Laura |
12 answers
I hope someone answers because I have the exact same problem and can't resolve it. Installed all the files, removed the files, rebuilt the server, etc. Same error every time. Someone has to have a working environment.
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Hello,
you might be facing https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=54678 as missing required X11 librairies, as documented here: https://jazz.net/wiki/bin/view/Main/ReportsFAQ More information here: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=65244 I guess the root cause of your issue is due to your problem with xorg-x11-Mesa-LibGL Eric. lauraventurini a crit : Hello! |
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Thanks,
I had a look at the workitem, I tried to set the LD_LIBRARY_PATH as jvm option but nothing changed... Unfortunately the installation xorg-x11-Mesa-LibGL conflicts with other library (I could try to remove the library, but I fear it could be the source for many other conflict...) Laura Hello, |
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Hello Laura,
my gut feeling tells me that unless you fix the xorg-x11-Mesa-LibGL issue, you may run into this issue. Eric. lauraventurini a crit : Thanks, |
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I forced the installation of rpm (rpm -ivh --force xorg-x11-Mesa-libGL-6.8.2-1.EL.52.i386.rpm) but nothing changed...
Any other cue? Laura |
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According to the documentation within the install (for 1.0.1.1), the libraries which should be installed (the replacements for the xorg-x11 ones) are libXp, libXinerama, and mesa-libGL.
Those are installed. Charts don't work. Path issue? Configuration setting? Additional files? Jazz should specify what selections they made during the install so we know what base we should be starting with and/or identify all the dependencies. |
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Bump. Any ideas? Does anyone has a specific set of instructions they followed to build their redhat server, configure it and install a functioning RTC server on it?
All necessary files (as specified by Rational in the install guide) have been installed. Charts don't function. Would appreciate some guidance from someone with a working install? |
I will try to escalate the issue. Any input from other users where this is working for them is welcome.
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Problem solved. One need not add all these xorg libraries. I mentioned previously the three files Rational identifies: mesa-libGL, libXp, and libXinerama. All come with Redhat and of those, you will probably only need to manually install libXp as the others were already installed.
Now, the problem child. After much, much, much aggravation - the message specifying an error in X11 is misleading. The dependency is on compat-libstdc++-33. Install that file. Restart the Jazz server. Game over. Rational. Please update your docs. |
Problem solved. One need not add all these xorg libraries. I mentioned previously the three files Rational identifies: mesa-libGL, libXp, and libXinerama. All come with Redhat and of those, you will probably only need to manually install libXp as the others were already installed. Robert - could you please raise a work item on this against documentation - that will make sure it gets fixed. Apologies you had such problems. anthony |
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