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How does RTC user defined sorting work on a WBS view?

ed Neubecker (15322847) | asked Jul 31 '14, 3:52 p.m.
I was reviewing this help page trying to understand user defined sorting works.


I'd like to utilize a custom attribute for sorting work items.   It seems the plans allows for this, but I can't figure out how to define the user define attribute and use it for this type of sorting. Example...Customer wants to sort work items in a plan by a custom attribute (that is not an enumeration).
Can user defined sorting accomplish this task? If so...How?

Donald Nong commented Jul 31 '14, 10:21 p.m.

You posted an internal link so I can tell which version of RTC you are using. Judging by the URL, you're looking at the document about ranking work items in the web client.
I do not have the impression that custom attributes can be used in ranking though. Which part of the document are you referring to?

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Ralph Schoon (63.3k33646) | answered Aug 01 '14, 3:22 a.m.
Sorting and ranking are two different things.
You can select the attribute for the old ranking (rank relative to an enumeration value) in the Process configuration>Project Configuration>Configuration Data>Planning>Plan Attributes. this is a project area wide selection. It only works on enumeration attributes as far as I can tell.

See and for how ranking works. I am not aware that you can use a custom attribute for the integer based ranking.

As far as I am aware there is no option to select the sorting (view option) with custom attributes.

For user defined sorting, I was able to find the following references: and . I have no experience with user defined sorting myself.

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