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question asked: Apr 26 '09, 12:22 a.m.
question was seen: 4,939 times
last updated: Apr 26 '09, 12:22 a.m.

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New users in LDAP groups are not automaticall imported

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Yanzhuang Li (311●3●41●26) | asked Apr 26 '09, 12:22 a.m.
RQM1.0.1, SQL server, Apache, Windows 2003 servers: After adding new users in LDAP groups, I waited for a day and hoping these users are imported into Jazz repository automatically. But, nothing happened after two days. I'm able to manually import these users using the RQM web interface. LDAP Nightly Sync is set to 'true' and the default interval was not changed. Any comments? Thanks.

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Michael Brown (101●1●1) | answered Apr 28 '09, 1:59 p.m.
yanli wrote:
RQM1.0.1, SQL server, Apache, Windows 2003 servers: After adding new
users in LDAP groups, I waited for a day and hoping these users are
imported into Jazz repository automatically. But, nothing happened
after two days. I'm able to manually import these users using the RQM
web interface. LDAP Nightly Sync is set to 'true' and the default
interval was not changed. Any comments? Thanks.


New LDAP users will not be automatically imported into the Jazz
repository. Importing new users from LDAP is a manual process. The
LDAP Nightly sync will refresh the user info for users already in the
Jazz repository (already imported from LDAP) with the latest user info
from the LDAP server.

See following LDAP topics in the Jazz Wiki:

https://jazz.net/wiki/bin/view/Main/LDAPFAQ
https://jazz.net/wiki/bin/view/Main/LDAPNightlySyncFAQ
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Yanzhuang Li (311●3●41●26) | answered Apr 30 '09, 12:49 a.m.
Thanks, Mike.

The following was copied from RTC online help. I thought RQM is built on a higher version of Jazz platform and I thought it is also true for RQM. Based on your respond, this is not true. Could you please commend on when this feature will be available in RQM? Thanks.

"Using the LDAP sync task
The LDAP sync task will create new user record, update names and user information, identify ambiguous entries, and list errors."

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