DM Error during switching or creating a workspace - RmpsRuntimeException: 500 (CRITICAL)

com.ibm.xtools.rmps.frontservice.jaf.common.jfsclient.RmpsRuntimeException: 500 (CRITICAL) :null
Status:	400
Severity:	ERROR
Details:	User: Rational Team Concert Admin Rmps Request Line: GET https://servername/dm/queryvvc/validateSelectedContext?projectUri=https%3A%2F%2Frb-ubk-clm-10.de.bosch.com%2Fdm%2Fprocess%2Fproject-areas%2F_m8gLwdp-EeOIKOqzUKaGFQ&configurationUri=https%3A%2F%2Frb-ubk-clm-10.de.bosch.com%2Fvvc%2Fconfigurations%2F68 HTTP/1.1 Rmps Request Headers: Host: rb-ubk-clm-10.de.bosch.com User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0; Mozilla Firefox 24.6.0 - 10552-10110-54 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate DNT: 1 projectUri: https://rb-ubk-clm-10.de.bosch.com/dm/process/project-areas/_m8gLwdp-EeOIKOqzUKaGFQ X-jazz-downstream-auth-client-level: 4.0 Content-Type: application/x-www-form-urlencoded X-Requested-With: XMLHttpRequest Referer: https://rb-ubk-clm-10.de.bosch.com/dm/web/projects/FB%20DM%20Testproject?rmps.context=https%3A%2F%2Frb-ubk-clm-10.de.bosch.com%2Fdm%2Fstreams%2F17 Cookie: jfs-oauth-access-token0=21f85eec612e46f7927495f28ce65853; jfs-oauth-access_token-secret0=3nFtVTaiUxWNqf8F6P8U1ajhZPtJ4NbYmSnwxoSiqHo; JAZZ_AUTH_TOKEN=21f85eec612e46f7927495f28ce65853&3nFtVTaiUxWNqf8F6P8U1ajhZPtJ4NbYmSnwxoSiqHo; jfs-oauth-realm-mapping=https%3A%2F%2Frb-ubk-clm-10.de.bosch.com%2Fjts%3D0; LtpaToken2=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; JSESSIONID=0000xajMQwDrUiW-TJCh5kQ_mih:-1 Connection: keep-alive X-ibm-internal-dm-request-correlation-ID: afaeb7ef-364e-4150-9ff0-00936d7b3be5 Jfs Request Line: GET https://server/vvc/changesets/query?changesetConfiguration=https%3A%2F%2Frb-ubk-clm-10.de.bosch.com%2Fvvc%2Fconfigurations%2F68 HTTP/1.1 Jfs Request Headers: Accept: / X-No-Scope-Callback: https://servername/dm/vvcEventReceiver Jfs Response Headers: X-ibm-internal-dm-request-correlation-ID: 1f9cce05-526f-4a9c-a5e5-85d79a0c6fa3 Content-Type: application/rdf+xml Content-Length: 1533 X-ibm-internal-dm-request-correlation-ID: 6ec0f13d-b513-49c9-88a7-f7e5f953a998 Jfs Response Body: <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:err="http://jazz.net/xmlns/prod/jazz/foundation/1.0/"> <rdf:Description> <err:detailedMessage rdf:datatype="http://www.w3.org/2001/XMLSchema#string" > User: Rational Team Concert Admin Request Line: GET https://servername/vvc/changesets/query?changesetConfiguration=https%3A%2F%2Frb-ubk-clm-10.de.bosch.com%2Fvvc%2Fconfigurations%2F68 HTTP/1.1 Request Headers: Accept: / X-No-Scope-Callback: https://servername/dm/vvcEventReceiver X-JfsRequestDirector-Scheme: https Host: servername Connection: Keep-Alive User-Agent: JazzHttpClient Cookie: JAZZ_AUTH_TOKEN=21f85eec612e46f7927495f28ce65853&3nFtVTaiUxWNqf8F6P8U1ajhZPtJ4NbYmSnwxoSiqHo Authorization: OAuth oauth_nonce="3909667628797036894", oauth_token="21f85eec612e46f7927495f28ce65853", oauth_consumer_key="c3699524002c4207a1323873f5247d18", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1405487432", oauth_version="1.0", oauth_signature="lEGvEl%2Bch%2BVwf8FX7dNVpZF6B84%3D" X-ibm-internal-dm-request-correlation-ID: 1f9cce05-526f-4a9c-a5e5-85d79a0c6fa3 Query has not returned expected single value</err:detailedMessage> <err:errorMessage rdf:datatype="http://www.w3.org/2001/XMLSchema#string" >Query has not returned expected single value</err:errorMessage> <err:errorStatus rdf:datatype="http://www.w3.org/2001/XMLSchema#long" >500</err:errorStatus> </rdf:Description> </rdf:RDF> com.ibm.xtools.rmps.frontservice.jaf.common.jfsclient.RmpsRuntimeException: 500 (CRITICAL) :null

Comments

Francois-xavier Panaget commented Jul 16 '14, 3:44 a.m.

Hi,

Which version of Design Manager are you using?
What is your topology?
Which Database and application server you are using?
What is the OS of the server and the client?
Is this happening on with other users or with other web browser?
Did you amend/modify the error? I see different URIs: https://servername/vvc and https://server/vvc, ...?
Are
I would recommend to contact the Design Manager support team so they can investigate further with the full jts, vvc and dm logs.

François

Seenivasan Thiruvalluvar commented Jul 16 '14, 5:39 a.m.

Hi Francois,
Design Manager: 4.0.6
Database: DB2
application server: WAS 8.5.0.2
OS in server : Windows Server 2008 R2
yes other users and other web browsers
yes i just renamed the actual server name with servername
Thanks.

Seenivasan Thiruvalluvar commented Jul 16 '14, 6:02 a.m.

We install the CLM and RDM in the same server.

Donald Nong commented Jul 17 '14, 1:35 a.m.

The error was "Query has not returned expected single value" and the query was

https://servername/vvc/changesets/query?changesetConfiguration=https%3A%2F%2Frb-ubk-clm-10.de.bosch.com%2Fvvc%2Fconfigurations%2F68

May be you can try to access the URL directly and see what gets returned?

It's all about the answers!

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DM Error during switching or creating a workspace - RmpsRuntimeException: 500 (CRITICAL)

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