Avoid mail notification for approvals included in a Workitem Template
Is it possible to create a WorkItem Template including Approvals without mail notification when creating
new WorkItem from WorkItem Template ?
When I use create Workitem from Template then rtc automatically save new Workitem based on the template.
If the template contains approvals then all contained names in the approval get a notification. Is it
possible to avoid this ?
new WorkItem from WorkItem Template ?
When I use create Workitem from Template then rtc automatically save new Workitem based on the template.
If the template contains approvals then all contained names in the approval get a notification. Is it
possible to avoid this ?
One answer
Hello Katrin,
unless each impacted user disables the email notification for approvals,
this is currently now possible.
An untested solution I could think of is to remove the approvals from your template,
and use a save participant to create the approvals:
https://rsjazz.wordpress.com/2012/11/30/a-create-approval-work-item-save-participant/
Possibly, approvals created by the participant will not trigger email notification.
Eric