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Runtime error when trying to run RQM as a service


Nelson Jordan (56132) | asked Apr 22 '09, 12:28 p.m.
Hi Guru's

Has anyone seen the following run time error when they tried to run RQM as a service:

Event Dispatcher] ERROR et.jazz.ajax.internal.registry.WebUIRegistryReader - A RuntimeException has occurred while starting the WebUI services
java.lang.StackOverflowError


Also getting the following URL error:

Redirect Loop

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete.

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Sterling Ferguson-II (1.6k13288273) | answered May 07 '09, 10:39 a.m.
Is there an enhancement to just have RQM stay up period? I don't understand why in this series of tools users would have to do this.


It's not that RQM does not stay up - my experience is that RQM server is extremely stable.

However, in the current release you need to restart the RQM server in order for changes to integration_config.xml to take effect (defining integrations with other tools like TPM, Buildforge, TADDM).

My understanding is that in RQM v2, the restart will not be required.

Actually, my request is just as stated. It is stable on the version I am on...1.0.1, but there should not be a need for a white paper for keeping the product up and running. The "commercial" product should be doing this by default.

Also the fact that IBM support went through the steps with my co-worker in running RQM as a service...and twice...it has had to be restarted even after no customizations were done...it just hung.

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Greg Hodgkinson (2092120) | answered Jun 26 '09, 7:31 a.m.
The tech note for running jazz as a service still doesn't describe the extra java option for RQM: http://jazz.net/library/technote/72

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