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SESN0008E user authenticated as etl_user has attempted to access a session owned by JCI_USER


Dmitry A. Lesin (21012846) | asked Jun 24 '14, 4:36 a.m.
Hello!
We developed a tool which time by time sends HTTP requests to Jazz CLM v4.0.1 for updating the RTC work items. All works perfect untill the automatic report collecting will occur. In result of that, Jazz responds in accordance to next log:

java.io.IOException: Error 500: com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: SESN0008E: A user authenticated as user:defaultWIMFileBasedRealm/uid=etl_user,o=defaultWIMFileBasedRealm has attempted to access a session owned by user:defaultWIMFileBasedRealm/uid=JCI_USER,o=defaultWIMFileBasedRealm.

etl_user is a user which connects to Jazz to collect the data. JCI_USER is a user which connects from our external application to update work items. As I understand from the log, etl_user breaks the session of our JCI_USER. Can somebody clarify which the process here goes, and how could I look for the problem reason?

We use the environment: RHEL v6.3, Jazz CLM v4.0.1, Websphere Application Server v8.0.0.3, Oracle RDBMS v11.2.0.3

Thank you very much in advance for any help!

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