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Copy Data from an external portal to RTC


Leesen Padayachee (89677) | asked Sep 02 '15, 5:36 a.m.
 Hi

I have a bit of a complicated request. Basically my client has a portal where they log fault reports. This is a web-based portal and is connected to a MS SQL DB. They would like these fault reports to be handled internally in RTC. So I suggested that we created a new work item in RTC that matches how this fault report looks like in the web portal. My question is, can a java app be written to extract this information from the web-portal into RTC? The client does not want to do this manually, so therefore I assume we have to look at the RTC API's and try to create something for this. Any guidance/suggestions on this would be appreciated.

Thanks

Leesen

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Krzysztof Ka┼║mierczyk (7.2k34390) | answered Sep 02 '15, 9:22 a.m.
Hi Leesen,
There are two particular options:
 - Java API: https://jazz.net/library/article/1229
 - and OSLC API which is based on http REST protocol: https://jazz.net/library/article/1206

There are a lot of resources on jazz.net regarding that. You should find all the information using google.

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