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question asked: Jun 17 '14, 10:10 a.m.
question was seen: 3,814 times
last updated: Jun 18 '14, 11:33 p.m.

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E-Signatures Attribute not appearing

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Matthew Bradshaw (5●13●15) | asked Jun 17 '14, 10:10 a.m.
 Hi,

I've set up an RTC project and I want to use E-signatures on an approval.  I have added the e-signature capabilty following the exact steps in here:

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m6/topic/com.ibm.team.workitem.doc/topics/t_requiring_e-sig.html

The pre-condition is working as I can't move states but the attribute presentation is not visible on the form to add the e-signatures. It has definitely been added to the editor presentation though. I've tried this in both IE and FF as well as the eclipse client.

Any ideas what I might be missing?

Thanks

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Lily Wang (4.9k●7●14) | answered Jun 18 '14, 7:54 a.m.
For the existing work items, have you run the "Synchronize Attributes" follow http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m6/topic/com.ibm.team.workitem.doc/topics/t_defining_types.html ?
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Don Yang commented Jun 18 '14, 11:33 p.m. | edited Jun 18 '14, 11:33 p.m.

Lily's answer is the correct one(I converted her comments to answer now. You need to Synchronize Attributes from Eclipse client and then open the existing workitem's approval tab to see the E-Siganatures field.

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