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Problem refreshing plan - TypeError

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Sunita Dinakar
(114●1●38●42) Jun 17 '14, 9:46 a.m.
 Hi,
We recently upgraded our server to 4.0.6 and find an issue while we refresh a plan. The plan loads without any issue but when click on the refresh button within the plan we get the below error -
Note - There is no "Invalid plan mode" in the process configuration --- Plan views. 
Error loading additional items
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TypeError: Unable to get property 'length' of undefined or null reference
TypeError: Unable to get property 'length' of undefined or null reference
at Anonymous function (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:8322:1)
at Anonymous function (https://rtc.temenos.com:9080/jazz/web/_js/?include=E~&etag=Czrap52RxDe_en_US&_proxyURL=%2Fjazz&ss=Ehzbv&locale=en-us:446:1)
at Anonymous function (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:8710:1)
at accept (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:7552:1)
at accept (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:7555:1)
at doAcceptModified (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:8708:1)
at updateLinks (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:8305:1)
at doEndUpdate (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:8260:1)
at updateModel (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:7850:1)
at onChanges (https://rtc.temenos.com:9080/jazz/web/_js/?exclude=BQ~BR~E~F~G~H~I~J~K~L~M~N~O~P~Q~R~S~T&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=Ehzbv&_proxyURL=%2Fjazz&locale=en-us:2926:1)

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Dinesh Kumar B
JAZZ DEVELOPER (4.1k●4●13) Jun 17 '14, 10:04 a.m.
I feel you are seeing :
Length error is thrown on loading plans (318737)
you may want to review it and add-on to increase the priority on it and
I suggest getting in touch with RTC Support, who may be able to offer you some relief...

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Question asked: Jun 17 '14, 9:46 a.m.

Question was seen: 4,718 times

Last updated: Jun 17 '14, 10:04 a.m.

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