RQM Excel import utility is not working on windows 7 OS with office 2010
Hi,
I have been using the RQM 4.0.5 but excel import utility is not working on windows 7 OS with MS office 2007/2010.same utility version and login details works fine on Win XP OS.
Please see below log details.
6/14/2014 3:42:34 PM: INFO: <Unknown Caller Context>: ExcelApplicationContext: Created commands
6/14/2014 3:44:38 PM: ERROR: <Unknown Caller Context>: failed to get from server: The operation has timed out
6/14/2014 3:44:38 PM: ERROR: <Unknown Caller Context>: RQMConnector: Login - Error POSTing credentials to https://<URL>:9443/qm
6/14/2014 3:44:38 PM: EXCEPTION: : Object reference not set to an instance of an object.
6/14/2014 3:44:38 PM: at Mso2Rqm_Common.RQMConnector.GetFromServer(String url)
at Mso2Rqm_Common.RQMConnector.Login(String url, String username, String password)
Thank you.
One answer
Please check with the post here and follow the suggestions to have all .net installed and user role assigned properly first:
https://jazz.net/forum/questions/86791/unable-to-do-export-to-rqm-repository-using-rqmexcelimporter
If you still have the problem, it is suggested to contact Rational Support because it may need further trace logging and system check-up(security and registry settings etc) to see what could lead to the problem
https://jazz.net/forum/questions/86791/unable-to-do-export-to-rqm-repository-using-rqmexcelimporter
If you still have the problem, it is suggested to contact Rational Support because it may need further trace logging and system check-up(security and registry settings etc) to see what could lead to the problem