Why newly created RRC subfolders are invisible?
Accepted answer
If you have lots of folders (>100) You could be running into https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.viewWorkItem&id=71478
Comments
This looks like the same issues we have, as we have far more than 100 leaves (grandchildren) on the dir tree.However:
- Can't make out from the ticket how to set the parameter so the default limit can be overwritten with a higher one.
- If it was 100, shouldn't it start disappear when above 100 and continue. Our project dir tree has easily more than 300 visible leaves (grandchildren).
Finally got time to pore over the comments of the defect 71478, especially the last ones, word by word, and have to accept that this is a defect, not fixed in 4.0.3 as first planned, but fixed in 4.0.4; will have to wait for an upgrade from current version 4.0.3 used. Wonder if there is a hot fix for 4.0.3 though.
Had to experiment in PROD to verify occurrences of all variations and more. Workaround not usable though, as artifacts in invisible folders can be queried for, but the sub-folders themselves cannot. Hence unless initially created while folders still visible, there are no way to add artifacts after a refresh, when folders have disappear.
from Don Yang: Hotfix request 274074: Missing subfolders defect 71478 for v4.0.3 RRC
3 other answers
Having artifacts in a folder shouldn't prevent you from creating a sub-folder. I can't think of any reasons why you could create a folder but not see it. This sounds like a defect to me... I would suggest you open a bug report (https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.newWorkItem)
Comments
Thanks Kirk,
Agree. Will be testing this out shortly, once I have access to DEV.
Still have no access to our DEV env (RRC 4.0.3), so I had to test on IBM sandbox (RRC 4.0.6) and my suspicion does not hold true there.
Pls see comments on Brian's answer for progress.
My suspicion does not hold on our DEV env (4.0.3) either.
Agree. If you can reproduce this on any project/server, you're free to log a defect as Kirk suggested. But I don't think that will be the case as I haven't seen this problem before. I would suggest contacting support to investigate this. Hope it helps,
Comments
long TRUONG
May 28 '14, 2:28 p.m.From my quick observations (new to this project), I wonder if subfolders to a folder already with artifacts will not show up: As similarily structured subfolders to other folders, otherwise empty of artifacts, do show up.