Assign automatic approval to defect and work item
Product version is 4.0.5.
4 answers
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Correct.. for my last customer I created a plugin that created approvals and did assignments based on configuration.
I should have mentioned that state change is only one possible trigger. You could also look for attribute changes to a specific value.
Hi Sam, where did you get the plugin? If you can provide info regarding this, that would also be helpful.
I took Ralph's sample in the blog, and extended it to take configuration records, and provide both user and role based approval 'injection'. For role I provided different approaches, because you could have multiple users with the same role.
Comments
The RQM work item part shares the code of the RTC work item part. In the past, you could have extended RQM with a custom extension with code like in RTC (for the shared work item part).
At some time it was no longer possible to connect with the Eclipse client to RQM, which makes configuring of the operational behavior impossible. I just tried 4.0.6 and could use the Eclipse client to connect.
To develop such an extension I would suggest to use RTC, the SDK and Jetty. After it is working, you would have to deploy to the QM application and not the CCM application.
I can't guarantee, that this will work however.