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how do you enable a new field on previous work items?

jeanie Keen (132023) | asked May 27 '14, 6:24 p.m.

we are having a few things happening.  We have a master project that we make all changes to the configurations.  If we add a new field or a work item we have to go into the configuration source of the child project even though there is nothing in the process configuration i have to add a blank line to get the fields to show up on the creation.

Next now we have it showing up in the creating work item,  all the previous work items are showing up disable where we can not select the dropdowns.

This is a critical issue for us, any help will be appreciated.

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Lily Wang (4.9k714) | answered May 27 '14, 7:24 p.m.
For the previous created work items, have you run "synchronize attributes" for them?
Please see

In addition, after you add new attribute in the master project, if you check "Final (ignore customization of this operation in child areas)", could you see the new attribute in the child project?

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jeanie Keen (132023) | answered May 28 '14, 10:41 a.m.


We tried the instructions in the link but it didn't work (there was no option to “Synchronize Attributes”). However, the good news is that we were able to find another way to edit a batch of work items in the front end.

I tested it out first, then did the batch update for all Defects and the field is now functional in all of the previously logged defects.

Ralph Schoon commented May 28 '14, 10:48 a.m.

There is and users are continuously not able to locate the feature. See for how to and for a programmatic appoach.

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