It's all about the answers!

Ask a question

User not able to linked the story from ccm to testcase in qm

Pradeep Basnet (6011320) | asked Apr 30 '14, 8:10 a.m.
One of the users from yesterday not able to linked story from ccm to testcase in qm. He used to linked previously.He is using IE and firefox.. He is the only one who cannot log in bu other user can perform the task. Same machine and same browser other user can linked the story and testcase but not this individual user. There is no anything change in his permission.And he has same permission as other user. 

2 answers

permanent link
Rosa Naranjo (2.9k11723) | answered Apr 30 '14, 10:30 a.m.
Have you checked the ccm.log and jts.log for any messages? Have you checked the user's license to see if it has expired? Can the user login and perform other actions? It's really hard to say what the issue is with this information.

permanent link
Pradeep Basnet (6011320) | answered Apr 30 '14, 11:10 a.m.

Hi Rosa,

There is no any error in ccm.log and jts.log.User can perform other actions except linking testcase from story. But same user can link story from testcase.

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.