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IBM Rational solution for Collaborative Lifecycle ManagemenJazz server WEB start failed


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george claud (12811) | asked Apr 27 '14, 2:03 p.m.

I have installed IBM Rational solution for Collaborative Lifecycle Management on Windows 7 64bit

Installation Directory: C:\Program Files\IBM\Installation Manager\eclipse
Architecture: 64-bit

Shared Resource Directory: C:\Program Files\IBM\IBMIMShared

Package Group Name:

IBM Collaborative Lifecycle Management

Package Group Installation Directory: C:\Program Files\IBM\JazzTeamServer
Package Group Eclipse IDE: C:\Program Files\IBM\JazzTeamServer
Package Group Translations: en
Package Group Architecture: 64-bit

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Now i want to login into the application and use the tutorialfor :Money that matters application

Using the built in help for IBM CLM i follow step 1:

In the web client, log on to Change and Configuration Management. For example, go to https://host-name:9443/ccm/web.

I tried opening the link in the internet explorer browser/firefox and i get an error that the page could not be loaded.

I replace host-name string in the adress with localhost

How do i login into the application ?

I have alreade used the links in my Windows\Start button -> Start Jazz server

I run c:\Program Files\IBM\JazzTeamServer\server\server.startup.bat

and i get:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Program Files\IBM\JazzTeamServer\server>server.startup.bat
Using CATALINA_BASE:   "C:\Program Files\IBM\JazzTeamServer\server\tomcat"
Using CATALINA_HOME:   "C:\Program Files\IBM\JazzTeamServer\server\tomcat"
Using CATALINA_TMPDIR: "C:\Program Files\IBM\JazzTeamServer\server\tomcat\temp"
Using JRE_HOME:        "C:\Program Files\IBM\JazzTeamServer\server\jre"
Using CLASSPATH:       "C:\Program Files\IBM\JazzTeamServer\server\tomcat\bin\bootstrap.jar;C:\Program Files\IBM\JazzTeamServer\server\tomcat\bin\tomcat-juli.jar"

C:\Program Files\IBM\JazzTeamServer\server>c:\Program Files\IBM\JazzTeamServer\server\server.startup.bat

I am not sure is the success message.

Please help.


Comments
george claud commented Apr 28 '14, 9:34 a.m.

Solved by adding 2 GB of RAM

Accepted answer


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Ankit Vashistha (125511) | answered Apr 28 '14, 2:08 a.m.
 George 

As already stated by Arne,
Pls first go through with the jts/setup which will setup and configure your CLM server then you will be able to access the ccm part of CLM.
george claud selected this answer as the correct answer

4 other answers



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Arne Bister (2.6k12732) | answered Apr 27 '14, 4:44 p.m.
JAZZ DEVELOPER
George,

looks like you are doing a test installation? Windows 7 is not supported as a server platform, but will work (from experience).
What you need to do after installation is:

1. start server by running the server.startup.bat
Since you installed on Windows 7 in the C:\Program Files ... (I usually choose C:\IBM or some other innocent path) you might have to start a commandline windows "Run as administrator ..." and issue the server.startup.bat from there.
You know the server is up and running if the commandline window that opens has a message:
Server startup in 123845 ms.
(the time of course varies)

2. Setup server
Go to browser and connect to
https://<serverfullyqualifiedname>:9943/jts/setup
If you choose "localhost" as your computers fully qualified name then you will only be able to access the Jazz server on that machine directly. The name needs to be a fully qualified network name that any machine can resolve from which you want to access the Jazz server.

3. Once the setup is through you can access e.g. Rational Team Concert via
https://<serverfullyqualifiedname>:9443/ccm

For Money That Matters sample you need to set up the tutorial as described in the documentation.

If this answered your question please mark it as accepted.

Thanks,
Arne

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Subramanya Prasad Pilar (4.2k14) | answered Apr 28 '14, 1:51 a.m.
edited Apr 28 '14, 2:12 a.m.
In Windows Start menu, you can simply right click on "Start the Jazz Team Server" (option under IBM Collaborative Lifecycle Management) and select "Run as administrator" from the CS menu. You should be able to access the CLM instance after seeing
INFO: Server startup in xxxxxx ms 
in cmd window.

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george claud (12811) | answered Apr 28 '14, 7:03 a.m.
edited Apr 28 '14, 7:06 a.m.
Hmm It seems the error is here in catalina.bat line 307

if not "%JPDA%" == "" goto doJpda
if not "%SECURITY_POLICY_FILE%" == "" goto doSecurity
echo "SECURITY_POLICY_FILE"
pause
%_EXECJAVA% %JAVA_OPTS% %CATALINA_OPTS% %DEBUG_OPTS% -Djava.endorsed.dirs="%JAVA_ENDORSED_DIRS%" -classpath "%CLASSPATH%" -Dcatalina.base="%CATALINA_BASE%" -Dcatalina.home="%CATALINA_HOME%" -Djava.io.tmpdir="%CATALINA_TMPDIR%" %MAINCLASS% %CMD_LINE_ARGS% %ACTION%


When this is called a clonsole window open and closes quiclky without me beeing able to see the message...

c:\Program Files\IBM\JazzTeamServer\server>server.startup.bat
Press any key to continue . . .
Using CATALINA_BASE:   "c:\Program Files\IBM\JazzTeamServer\server\tomcat"
Using CATALINA_HOME:   "c:\Program Files\IBM\JazzTeamServer\server\tomcat"
Using CATALINA_TMPDIR: "c:\Program Files\IBM\JazzTeamServer\server\tomcat\temp"
Using JRE_HOME:        "c:\Program Files\IBM\JazzTeamServer\server\jre"
Using CLASSPATH:       "c:\Program Files\IBM\JazzTeamServer\server\tomcat\bin\bootstrap.jar;c:\Program Files\IBM\JazzTeamServer\server\tomcat\bin\tomcat-juli.jar"
"SECURITY_POLICY_FILE"
Press any key to continue . . .<----HERE a window open and closes quick and then my start.server.bat finishes
"End catalina.bat"
Press any key to continue . . .

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george claud (12811) | answered Apr 28 '14, 9:02 a.m.
I think i solved it, by putting extra 2GB of ram to my existing 2 GB of ram ...

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