It's all about the answers!

Ask a question

When I want to link two artifact, It gives error(ID CRRRW7558E)


1
1
Eray İzgin (11611724) | asked Apr 21 '14, 10:08 a.m.
edited Apr 21 '14, 10:09 a.m.
 

***CLM v4.0.6 
***Team Area Hierarchy 
******HALKBANK BT (X or Y users can create delete and modify link) 
*********YDS (X user can create delete and modify artifact) 
*********YG1 (Y user can create delete and modify artifact) 
***When X user tries to link YDS artifact with YG1 artifact X user gets that error which is below. 
***Link type is not default. 
***We do not get that error when we used default link types(Extracted) 
 
========================================================= 
The server does not permit the attempted operation.hide details 
 ID CRRRW7558E  The message that follows might indicate why the server does not permit the operation. To troubleshoot this issue, ask your server administrator to check the server configuration. For more information about the cause of the error, check the message details. Also, ensure that the required licenses are installed and activated, and that they have not expired. To check your licenses, from the Jazz Team Server administration pages, click Server > License Key Management. If you have correct and up-to-date licenses and are an administrator, check the fronting.properties file in the /server/conf/rm directory to ensure that the file contains the correct server name and port number. If you are not an administrator, ask a server administrator to check the fronting.properties file. 
 Unable to load https://.../rm/links status: 403 
 Error: Unable to load https://.../rm/links status: 403 at Error (native) at new _6 (https://.../rm/web/_js/?include=K~&etag=rHxJkU55NS_en_US&_proxyURL=%2Frm&ss=EMGm3&locale=en-us:2485:14) at _6 [as handleResponse] (https://.../rm/web/_js/?include=K~&etag=rHxJkU55NS_en_US&_proxyURL=%2Frm&ss=EMGm3&locale=en-us:6183:4) at XMLHttpRequest._13 (https://.../rm/web/_js/?include=K~&etag=rHxJkU55NS_en_US&_proxyURL=%2Frm&ss=EMGm3&locale=en-us:6198:5) 
 URL: https://.../rm/links 

Error 403: Forbidden 
 CRRRS4507E Links cannot be created. 

Requirements Management/4.0.6 
========================================================= 

ID CRRRW7558E

2 answers



permanent link
Benjamin Silverman (4.1k610) | answered Apr 24 '14, 6:39 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
If user X does not have permissions to modify YG1, you should get an error like this:

ID CRRRW7662W  Team ownership settings do not allow link creation between the two artifacts. Select a different artifact or a different link type.

This is what I see even in the case I create a custom link type and try to link to an artifact I do not have permission to modify.  You will need to be able to modify both artifacts in order to create the link.  That error indicates there is a problem with the license type user X has though.  Have you confirmed that these users can modify the artifacts first before trying to create the links?

Comments
Yavuz Yasin CELIK commented Apr 28 '14, 2:37 a.m. | edited Apr 28 '14, 2:39 a.m.
We are in the same team with Eray.

  IDCRRRW7558E_link_error


With same permissions I can create(Add Link) Extracted link type but I can not create Custom link type. When I check permissions custom type also have privileges...


permanent link
Yavuz Yasin CELIK (51510) | answered May 02 '14, 7:42 a.m.
Continue : Jazz.net WI 314421

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.