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question asked: Apr 09 '14, 10:14 a.m.
question was seen: 3,084 times
last updated: Apr 10 '14, 3:22 a.m.

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unable to log into jazz hub via eclipse client after linking jazzid with IBM ID

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Abraham Sweiss (2.4k●12●31) | asked Apr 09 '14, 10:14 a.m.
Hi JAZZ Hub Team,

After I linked my JAZZID with my IBM ID, I am no longer able to connect via eclipse client.  I am getting an error stating that the userID or password is not valid.  I have tried both the JAZZID and IBMID with no luck.
I am using RTC 4.0.3 client, which worked before the link.

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Rob Retchless (311●2●5) | answered Apr 09 '14, 10:52 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER
You need to use your Jazz ID with your IBM password. I know, i know, it's weird.. We're working on making this better.
Abraham Sweiss selected this answer as the correct answer
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Abraham Sweiss commented Apr 09 '14, 10:58 a.m.

Thanks, that worked.  Is there a defect to track this issue?

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Sunil Kumar R (1.1k●1●28●44) | answered Apr 10 '14, 3:22 a.m.
JAZZ DEVELOPER
 Hello! I dont think there would be a defect workitem since that is by design. Here is a snapshot of the JazzHub account linking page (IBM ID link with jazz.net id) and the information that jazz.net id and IBMID's password is to be used.

Best Regards
Sunil

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