Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Academic Jazz Hub - email notification not working

Questions
Tags
Users
Badges
Alan Kan
(61●1●13●10) Sep 04 '13, 12:59 a.m.
 I created a project on academic.hub.jazz.net and invited 37 users.  None of the users received any email notification.  I tried resending invites, and I also tried creating a new project and invite these people again and the same happened.  Is there a problem with the mail server?  

0 votes

1 answer
4,952 views
0 votes

Accepted answer

Permanent link
Lauren Hayward Schaefer
JAZZ DEVELOPER (3.3k●1●17●27) Sep 04 '13, 6:47 a.m.
Thanks for letting us know!  I've reproduced the problem you're seeing and am notifying the team, so we can get this fixed.

In the meantime as a workaround, you can add registered users directly to your project.
  1. Open the project in Academic JazzHub
  2. Scroll down and click the Members link in the lower-right section
  3. In the Members section, click Add
  4. Use the dialog to add members
Alan Kan selected this answer as the correct answer

0 votes

Comments
Lauren Hayward Schaefer
JAZZ DEVELOPER Sep 04 '13, 9:53 a.m.

Hi Alan,
The e-mail notifications have been fixed.  Your users will likely receive the original invitations you sent out.  If not, you can resend the invitations.

Alan Kan
Sep 04 '13, 5:57 p.m.

Thanks for the prompt response Lauren.


Alan 

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 383
× 63
× 52

Question asked: Sep 04 '13, 12:59 a.m.

Question was seen: 4,952 times

Last updated: Sep 04 '13, 5:57 p.m.

Confirmation Cancel Confirm