Accessing CLM from a browser via server URL
Hello everyone,
I have a Jazz Team Server that I recently installed with a public URI that should be accessible from a broswer on another computer. The URI follows the following format:
https://[server IP Address]:9443/jts
However, when I put this URI into a broswer on another machine, I am unable to access the Jazz Team Server.
Did I improperly set the URI to make it accessible? I need for my team to be able to access RTC, RRC, and RQM from their own computers, since we can only have one person signed into the Remote Desktop to access the server at a time and multiple users will need to be in the repositories at once.
Thank you in advance!
3 answers
Or is there a firewall blocking the connection?
Comments
also try from the machines you have the issue typing:
telnet server 9443
I can ping the server's IP address and it returns the following:
Ping statistics for [IP Address]:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss).,
Approximate round trip times in milli-seconds:
Minimum = 29 ms, Maxiumum = 32 ms, Average = 30 ms
I would suggest attempting to ping or telnet from the remote machine where the browser is running to the server hosting CLM.
Comments
sam detweiler
Mar 27 '14, 11:36 a.m.can u get to it via IP address?
Torin Denniston
Mar 27 '14, 11:38 a.m.Hello Sam,
I can only access it via IP address if the port number is included in the URL. This is true even when accessing from the desktop for our server.
sam detweiler
Mar 27 '14, 11:40 a.m.and u put the port number in the public URI? you must
Torin Denniston
Mar 27 '14, 11:42 a.m.Yes, the port number is included in the public URI.
I'd rather not share my server's IP address, but here is how my URI reads:
https://Xx.Xxx.X.Xx:9443/jts
sam detweiler
Mar 27 '14, 11:45 a.m.and that works from your browser? using the ip address and port number?
Torin Denniston
Mar 27 '14, 11:47 a.m.Correct. It works in the browser from the server remote desktop, but not from the browser on any other computer.