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question asked: Mar 27 '14, 7:03 a.m.
question was seen: 4,594 times
last updated: Mar 27 '14, 1:14 p.m.

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Debugging template/workitem issues

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Zoe Slattery (40●1●17●20) | asked Mar 27 '14, 7:03 a.m.
Hi
We have made several changes to the Work Item template in our project. At some stage we stopped being able to view work items through the Eclipse UI. The Eclipse log shows:

!ENTRY com.ibm.team.workitem.ide.ui 4 2 2014-03-27 10:22:15.114
!MESSAGE Problems occurred when invoking code from plug-in: "com.ibm.team.workitem.ide.ui".
!STACK 0
org.eclipse.core.runtime.AssertionFailedException: assertion failed:
        at org.eclipse.core.runtime.Assert.isTrue(Assert.java:110)
        at org.eclipse.core.runtime.Assert.isTrue(Assert.java:96)
        at com.ibm.team.workitem.common.model.ItemProfile.contains(ItemProfile.java:316)
        at com.ibm.team.workitem.client.internal.util.AuditableBatchResolver.add(AuditableBatchResolver.java:60)
        at com.ibm.team.workitem.client.internal.util.ResolvedWorkItem.add(ResolvedWorkItem.java:365)
        at com.ibm.team.workitem.client.internal.util.ResolvedWorkItem.collect(ResolvedWorkItem.java:291)
        at com.ibm.team.workitem.client.internal.util.ResolvedWorkItem.resolve(ResolvedWorkItem.java:253)
        at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemUIWorkingCopy.resolve(WorkItemUIWorkingCopy.java:231)
        at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput.resolveAuxiliaryItems(WorkItemEditorInput.java:254)
        at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput.access$4(WorkItemEditorInput.java:244)
        at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput$1.run(WorkItemEditorInput.java:180)
        at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
        at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput.fetchAll(WorkItemEditorInput.java:153)
        at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput.getWorkingCopy(WorkItemEditorInput.java:126)
        at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInputFuture$1.runProtected(WorkItemEditorInputFuture.java:86)
        at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
        at org.eclipse.core.internal.jobs.Worker.run(Worker.java:53)

We cannot revert the template because ( I think this the fields that have been changed/added are in use) and now RTC is really unusable for our development team.

The changes were made in RTC level 4.0.2 and 4.0.3. The server has just been upgraded to 4.0.6 which has not fixed the issue.

Any guidance on how we might debug this (and fix!) this would be very much appreciated.

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Abraham Sweiss (2.4k●13●31) | answered Mar 27 '14, 12:37 p.m.
1. First test using the webui.  If the problem does not persist, would suggest opening a PMR.
2. I would suggest reviewing all the attributes to ensure they do not reference a deleted / archived artifact.
3. Review the attributes in the eclipse presentation editor to see if any of them are flagged with an error/warning message.
Comments
Zoe Slattery commented Mar 27 '14, 1:14 p.m.

Hi Abraham

We have tested the web ui and it's fine. I will have a closer look at the attributes, thank you.

We have already opened a PMR as this is having a fairly severe impact on our development process. :-/


We are finding it very hard ti debug because there is so little in the log.

Zoe

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