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RTC: Not able to connect to projects - CRJAZ1247I The request to the server failed.


Giriprasath Babu Kailasan (11111) | asked Jan 09 '13, 2:35 a.m.
retagged Jan 11 '13, 3:48 p.m. by Ken Tessier (84117)

Hey -

Newly I installed RTC 3.0 client version and when I am trying to set-up a repository to connect to my projects, I am getting error of below type and not able to connect to my projects.

"CRJAZ1247I The request to the server failed. The server returned the http error 407 with error text " Proxy Authentication Required". Examine any further details here or look in the server log files for more information on how to resolve this issue."

Note: I am in client network and we have firewall setup in place. I have to authenticate the proxy servers before we can connect to any website.

 Can someone help me to resolve this issue?

Thanks,

G


Comments
Arne Bister commented Jan 12 '13, 3:32 p.m.
JAZZ DEVELOPER

Hi,

are you referring to the RTC Eclipse client? If you go to windows --> preferences in the menu and look for proxy, there are parameters to enter for authenticating via a proxy. Does this solve the issue?

- Arne


Giriprasath Babu Kailasan commented Jan 15 '13, 12:12 a.m.

Hey Arne -

 

Thanks for your comment. Yes I am using RTC clinet. Do I need to enter the proxy URL's in preferences?

 

Also I see one area for Proxy entries and one for proxy byepass, in which option I have to enter the proxy details?

 

Thanks,

G

One answer



permanent link
Michael Afshar (7014) | answered Jan 16 '13, 9:17 p.m.
JAZZ DEVELOPER
Here is a help topic that explains that panel:

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/topic/com.ibm.help.common.rational.remote.web.doc/topics/t_set_proxy.html

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