Plugin RM Browser
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Hi!
I'm using RTC in sandbox but to the graphics needs install the plugin "RM browser". The error below is displayed, even after reinstalling.
(Windows 7 professional, 64 bits, Service Pack 1, Internet Explorer 11)
Thank you in advance.
Paula.
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Accepted answer
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Hi Paula,
The first thing I would do is use a supported browser. IE11 is not supported in the latest releases. I would also test another supported browser like Firefox. System Requirements for Collaborative Lifecycle Management 4.0.5 and 4.0.6 Here is a troubleshooting guide on things to check for. When I tried installing, IE kept blocking the pop ups so it needed to be disabled. There should be a pop up that shows the download and a following command window where you can see files being extracted. RM Browser Add-On Installation, FAQ and Troubleshooting Guide I hope this helps. Paula Rezende selected this answer as the correct answer
Comments Hi Paula,
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One other answer
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Hi Erica,
Thank you for the informations. I managed successfully to install the plugin now!
Thank you so much!
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Your answer
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Comments
Was there supposed to be an image inserted with the error message? It didn't come through.
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