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question asked: Mar 12 '14, 2:23 a.m.
question was seen: 3,382 times
last updated: Mar 12 '14, 7:42 a.m.

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CLM4.0.6 Download from jazz.net can't install

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chen feng (8●2●2) | asked Mar 12 '14, 2:23 a.m.
 hello,
      Red Hat Enterprise Linux Server release 5.8   64bit    
      IBM Installation manager1.7.0 has installed
      I can't install CLM4.0.6 ,when I run ./launchpad.sh ,it show that:
Authentication Rejected, reason : None of the authentication protocols specified are supported and host-based authentication failed.

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Sunil Kumar R (1.1k●1●33●44) | answered Mar 12 '14, 4:20 a.m.
JAZZ DEVELOPER
 Chen, if the downloaded installer is a web installer you need to check the proxy settings on the server to allow it download the installation package from jazz.net

Best Regards
Sunil
chen feng selected this answer as the correct answer
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chen feng commented Mar 12 '14, 5:19 a.m.

 Sunil,

       how do I install when I download single software,example:rational quality manager,
       Install environment:Red Hat Enterprise Linux Server release 5.8   64bit 
       there isn't repository.config file in single software

    thank you very much! 

Sunil Kumar R commented Mar 12 '14, 5:53 a.m.
JAZZ DEVELOPER

Chen, you can directly install using the ./launchpad.sh executable contained in the archive downloaded.


Best Regards, Sunil 

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Francesco Chiossi (5.7k●1●11●19) | answered Mar 12 '14, 7:41 a.m.
edited Mar 12 '14, 7:42 a.m.
Hello Chen,

If you want to install using repository.config you should download the IBM Installation Manager Repositories:
https://jazz.net/downloads/rational-quality-manager/releases/4.0.6/JTS-CCM-QM-RM-repo-4.0.6.zip
This will be quite larger as it will contain all the CLM products for all the platforms.

Best Regards,

Francesco Chiossi

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