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Migration from RTC 5.0.1 to 5.0.2. Upgrade script failing with unexpected error

Dear Experts,
We are trying to upgrade the CLM RTCfrom 5.0.1 to 5.0.2. But while running 
the upgrade script it is failing with unexpected error.                 
                                                                        
Please find the upgrade script ran and the error below,                 
                                                                        
C:\Program Files (x86)\IBM\JazzTeamServer_5.0.2                         
\server>upgrade\jts\jts_upgrade.bat -oldJTSHome "C:\Program             
 Files (x86)\IBM\JazzTeamServer_5.0.1\server\conf" -updateTomcatFiles no
                                                                        
\IBM\JazzTeamServer_5.0.1\server"\repotools-jts.bat -version"' was      
unexpected at this time.                                                
                                                                        
                                                                        
Please help asap.                                                       
                                                                        
Thanks                                                                  
Anbu                        

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2 answers

Permanent link
Hi Anbu

Please use the following argument along with the rest as above and re-try: 

-oldJTSVersion 5.0.1 




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Comments

  Hi Sumant.,


I tried what you have suggested, but getting the same error again.
C:\Program Files (x86)\IBM\JazzTeamServer_5.0.2\server>upgrade\jts\jts_upgrade.bat -oldJTSHome "C:\Program
 Files (x86)"\IBM\JazzTeamServer_5.0.1\server\conf -updateTomcatFiles no -oldJTSVersion 5.0.1
\IBM\JazzTeamServer_5.0.1\server"\repotools-jts.bat -version"' was unexpected at this time.

Thanks
Anbu

Hi Sumant,


I tried the below command also, but it is strange that nothing happens,

C:\Program Files (x86)\IBM\JazzTeamServer_5.0.2\server>upgrade\jts\jts_upgrade.bat -oldJTSHome -oldJTSVers
ion 5.0.1 "C:\Program Files (x86)\IBM\JazzTeamServer_5.0.1\server\conf" -updateTomcatFiles no

C:\Program Files (x86)\IBM\JazzTeamServer_5.0.2\server>


Thanks
Anbu

Instead of this:

"C:\Program Files (x86)"\IBM\JazzTeamServer_5.0.1\server\conf

Can you try this?:

"C:\Program Files (x86)\IBM\JazzTeamServer_5.0.1\server\conf"

So it will be:

jts_upgrade.bat -oldJTSHome "C:\Program Files (x86)\IBM\JazzTeamServer_5.0.1\server\conf" -updateTomcatFiles no -oldJTSVersion 5.0.1

Hi Anbu


Please try this again and paste the message received in the output.log, if this fails:

jts_upgrade.bat -oldJTSHome "C:\Program Files (x86)\IBM\JazzTeamServer_5.0.1\server\conf" -updateTomcatFiles no -oldJTSVersion 5.0.1


Permanent link
 Hi,

The script was successful after introducing the short DOS format for Program Files (x86) as PROGRA~2.

jts_upgrade.bat -oldJTSHome "C:\PROGRA~2\IBM\JazzTeamServer_5.0.1\server\conf" -updateTomcatFiles no.

Upgrade to 5.0.2 is successful.

Thanks
Anbu

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Question asked: Jan 12 '15, 5:41 a.m.

Question was seen: 4,474 times

Last updated: Jan 14 '15, 1:56 a.m.

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