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issue with new Project area in RQM


Dev K (512833) | asked Mar 05 '14, 11:32 p.m.
edited Mar 06 '14, 2:06 p.m. by Max Bridges (24126)
Hi

We are using RQM CommandLine Adapter (CLA) to run a script in remote machine.

Because of some new requirements, we need to change the Project Area. We gave the permission to the new Project Area(i.e Test Team Member and Save Adaptor request ..). With the Old Project Area , everything is working fine,we are getting execution results on the RQM GUI. but with the new Project area we are not able to get the execution results on the GUI.Its showing "sync" method is failed in the log file.

Can anyone pls suggest me what permissions are needed for CLA and other changes we need to  do?

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Don Yang (7.7k21109138) | answered Mar 06 '14, 4:50 a.m.

The general permissions request is in the help:

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m2/index.jsp?topic=%2Fcom.ibm.rational.test.qm.doc%2Ftopics%2Fc_adapter_connection_issues.html

Also some tips here could help:

http://pic.dhe.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.rational.test.qm.doc/topics/t_start_command_line_adapter.html

Also, you may want to provide more info:

1. RQM version

2. how do you start the adapter after you change the PA? do you delete the old config2.ini file(default) or any specified config file for the old project area and start the adapter again from the command line for the new PA, if you can give it a new name, it would be easier to check if something from "old" is affecting

3. providing the adapter start whole command could be helpful as well.

4. Provide the whole failure trace info from the log file

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