Many PNG files in /tmp directory on RTC server
Observe many png files in the /tmp directory on their CCM server. These png files are about 11 KB in size and the file name starts with 'sprite'.
When opening many of these files, they show many icons that we would normally see in CLM. For example, QUESTIONS: 1. What are these png files used for? 2. Is there a way to limit the number of these files created in the /tmp directory? 3. Is it possible to configure some scheduled tasks in CCM to clean up these files? |
Accepted answer
Related defect: sprite files accumulating in /tmp (286513)
Millard Ellingsworth selected this answer as the correct answer
Comments As I understand it (thanks @nl84936) this was introduced with RTC 4.0.5 and users may also see an error similar to this in the ccm.log:
There is no workaround but there is a hotfix for 4.0.5: [RTC 4.0.5] [wi 295103] - Errors in console with sprite image service when opening work item (304936)
Mallikarjuna Kandala
commented Apr 07 '14, 7:50 a.m.
Hi,
Hi Mallikarjuna,
Liora Milbaum
commented May 14 '14, 7:22 a.m.
Where can we find the Hotfixes (Hotfix_290636 and Hotfix_303501)?
Krzysztof Kaźmierczyk
commented May 14 '14, 8:20 a.m.
Hi Liora,
Hi Liora,
Liora Milbaum
commented May 14 '14, 8:24 a.m.
Thanks. I will.
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