Receiving an error when trying to install RTC eclipse client

Richard Malek

(3●2●3) Mar 03 '14, 8:42 a.m.

I downloaded the RTC eclipse client from (https://jazz.net/downloads/rational-team-concert/releases/4.0.5/CLM-Web-Installer-Win-4.0.5.zip)). When I run the installer I get an error almost immediately ' Unexpected error in startup resynchronization'. Some of the details include:
java.lang.IllegalStateException: No metadata found for installed package com.ibm.webshepre.business modeler.advanced 6.110_20080617_1055

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Marek Siekierski

Mar 03 '14, 9:20 a.m.

Hi Richard,

Is there an existing IM installation on your machine? If so, which version?

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Richard Malek

(3●2●3) Mar 03 '14, 10:34 a.m.

Not that I can see. However, this is a new Windows 7 machine. I had RTC installed on my previous Windows XP machine and utilized the 'software migration assistant' when I received the current machine. Even though RTC is not installed could there be artifacts or files that are causing the issue?

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Question asked: Mar 03 '14, 8:42 a.m.

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Last updated: Mar 03 '14, 10:34 a.m.

Receiving an error when trying to install RTC eclipse client

Richard Malek

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Marek Siekierski

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Richard Malek

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