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question asked: Feb 20 '14, 5:29 p.m.
question was seen: 4,513 times
last updated: Feb 24 '14, 4:09 p.m.

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How long before you have to login to RTC/RRC again via the Web UI

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Anthony Kesterton (7.5k●9●180●136) | asked Feb 20 '14, 5:29 p.m.
JAZZ DEVELOPER
Hi all

Does anyone know where you control the user timeout on RTC/RRC?  I suspect this is a LDAP question, or even a app server question - but really not sure.

To be clear - this is not the licensing timeout - it is when do you have to log back in to RTC/RRC after having left your browser for a while.

many thanks

anthony

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Don Yang (7.7k●21●114●139) | answered Feb 20 '14, 6:19 p.m.
By default, the session timeout is set as 6 hours for CLM applications.
Although the below technotes addressing to RQM, it should apply to RTC as well.

http://www-01.ibm.com/support/docview.wss?uid=swg21641143
http://www-01.ibm.com/support/docview.wss?uid=swg21447983

Hopefully this helps.
Anthony Kesterton selected this answer as the correct answer
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Anthony Kesterton commented Feb 24 '14, 4:09 p.m. | edited Feb 24 '14, 4:09 p.m.
JAZZ DEVELOPER

Thanks Don - that was exactly the info I needed.

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