It's all about the answers!

Ask a question

How long before you have to login to RTC/RRC again via the Web UI

Anthony Kesterton (7.5k7179136) | asked Feb 20 '14, 5:29 p.m.
Hi all

Does anyone know where you control the user timeout on RTC/RRC?  I suspect this is a LDAP question, or even a app server question - but really not sure.

To be clear - this is not the licensing timeout - it is when do you have to log back in to RTC/RRC after having left your browser for a while.

many thanks


Accepted answer

permanent link
Don Yang (7.7k21108137) | answered Feb 20 '14, 6:19 p.m.
By default, the session timeout is set as 6 hours for CLM applications.
Although the below technotes addressing to RQM, it should apply to RTC as well.

Hopefully this helps.
Anthony Kesterton selected this answer as the correct answer

Anthony Kesterton commented Feb 24 '14, 4:09 p.m. | edited Feb 24 '14, 4:09 p.m.

Thanks Don - that was exactly the info I needed.

Your answer

Register or to post your answer.