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RQM excel importer add in not loading


Michael Alberda (2311447) | asked Jan 30 '14, 3:53 a.m.
Hi,

I have just installed the RQM excel importer on a client's machine. However after the installation successfully completes, no add ins are available in excel. On checking the addins under file>options. I can see the Mso2RQM Excel Add-in is disabled. However when trying to enable it, the load behavior error message states "not loaded. a runtime error occurred during the loading of the com add-in"

OS: Windows 7 32 bit
Office: 2010 32 bit.

Any assistance will be appreciated.

Kind Regards,

Michael.

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Erica Tran (1.4k7) | answered Jan 30 '14, 10:59 a.m.
JAZZ DEVELOPER
Hi Michael,

There was a past post that reported the same problem.  There were a bunch of suggestions provided.  Hopefully one of these helps.

Post: RQM Excel Importer
https://jazz.net/forum/questions/74775/rqm-excel-importer


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