How do I create a WorkItem in Java using RTC Plain Java 4.0.2?
I am trying to create a WorkItem using RTC Java API v4.0.2(as my RTC Server is of the same version)
So far I can query an item using an ID, but how do I go about creating a Workitem and set its properties such as Priority and Title, then save it?
My code so far to query by an ID is as below, but I want to amend this so it creates an Incident with some properties set.
IWorkItemClient workItemClient = (IWorkItemClient) teamRepository.getClientLibrary(IWorkItemClient.class);
IWorkItemWorkingCopyManager copyManager = workItemClient.getWorkItemWorkingCopyManager();
IWorkItemHandle handle = workItemClient.findWorkItemById(1000, IWorkItem.FULL_PROFILE, null);
try {
copyManager.connect(handle, IWorkItem.FULL_PROFILE, null);
WorkItemWorkingCopy itemCopy = copyManager.getWorkingCopy(handle);
IWorkItem item = itemCopy.getWorkItem();
System.out.println("Found work item: " + item.getHTMLSummary());
}finally {
|
Accepted answer
Ralph Schoon (63.5k●3●36●46)
| answered Jan 10 '14, 2:40 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Please carefully read https://jazz.net/wiki/bin/view/Main/ProgrammaticWorkItemCreation. I usually use the method described at the top using extending the WorkItemOperation. It works for me since 2.x, I think. You might also find https://rsjazz.wordpress.com/2013/03/20/understanding-and-using-the-rtc-java-client-api/ interesting, if you want to work with the client API.
Ibrahim Saheb selected this answer as the correct answer
Comments https://rsjazz.wordpress.com/2013/01/02/working-with-work-item-attributes/ might also be of interest, if you want to set work item attributes.
That was perfect. I used the code in my own class with a few variable amendments to set the ISeverity, Works great:) Ibrahim, please be aware, if you want to update an existing work item, you have to provide the desired load profile and pass it in the constructor. I think you can find an example for that in https://rsjazz.wordpress.com/2012/08/01/uploading-attachments-to-work-items/
|
One other answer
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.