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Unable to load diagram message using the Web UI

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are there any errors in rsadm.log that you can attach here?
Thanks
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Those errors shouldn't be the cause of your problems however. Do you have any errors in dm.log or vvc.log?
Thanks

There are some errors in dm.log, but no errors in vvc.log.

There seems to be crash in GTK (see stack at the end). Do you have the latest GTK libraries on your system? If not, see if updating them changes anything. Otherwise see if changing the GTK theme makes any difference.
Hope this helps.
3XMTHREADINFO3 Java callstack:
4XESTACKTRACE at org/eclipse/swt/internal/gtk/OS._gtk_im_context_set_client_window(Native Method)
4XESTACKTRACE at org/eclipse/swt/internal/gtk/OS.gtk_im_context_set_client_window(Bytecode PC:9)
4XESTACKTRACE at org/eclipse/swt/widgets/Control.gtk_unrealize(Bytecode PC:13)
4XESTACKTRACE at org/eclipse/swt/widgets/Widget.windowProc(Bytecode PC:302)