CRRRS3005E An error occurred while trying to assign the Internal License

omar pimentel (35●20●24) | asked Nov 26 '13, 8:07 a.m.

Following the sugestion of one of your team members, I tried to run setup again but I got an error in RM, it says: Error 500: Internal Server Error, Requirements Management/4.0.4.

CRRRS3005E An error occurred while trying to assign the Internal License. Please see the error message at the top of this page for more information.

I read that I have to download this key (https://alm01/rm/trslicensekey), go to Licence adm and upload it. I did it, and asigned the two available licences to my user and to rm_user, but it did not work out.

Mr. Bas Bekker suggested me to (thanks for it):

Check in the license administration that the RM Application-Internal has been assigned to the rm_user. If not, check what other user who got it assigned, remove the assignment from that user, and assign it to rm_user.

Also check on the rm.log file for error messages

I tried to upload an image (using the insert image icon of this tool), not sure if it work.

The licenses that are assigned to rm_user are:

JazzAdmins, JazzDWAdmins, JazzGuests, JazzUsers, JazzProjectAdmins, Rational Requirements Composer - Analyst, Rational Requirements Composer - Contributor, TRS Consumer-Internal

Please help me!

rm.log: From line 1 to 34 written during service startup, from line 35 to 85 written while trying to navigate to https:my_server:9443/rm, the rest written by setup process:

2013-11-26 08:52:33,228 [ Start Level Event Dispatcher] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0315I Servlet Dispatching Enabled
2013-11-26 08:52:33,228 [ Start Level Event Dispatcher] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0318I Servlet Loopback Disabled
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9754I The application context properties are listed in subsequent messages.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9755I - The application context name is rm.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9756I - The application configuration directory is C:\PROGRA~1\IBM\JAZZTE~1\server\conf.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9757I - The application context configuration directory is C:\PROGRA~1\IBM\JAZZTE~1\server\conf\rm.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9758I - The application data directory is C:\Program Files\IBM\JazzTeamServer\server\tomcat\work\Catalina\localhost\rm\proxytemp\hc_1253329588.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9759I - The application bundle data directory is C:\Program Files\IBM\JazzTeamServer\server\tomcat\work\Catalina\localhost\rm\eclipse\configuration\org.eclipse.osgi\bundles\51\data.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9760I - The application search path sequence is shown by order of precedence:
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9761I - The application search path detail is 1 : C:\Program Files\IBM\JazzTeamServer\server\tomcat\work\Catalina\localhost\rm\proxytemp\hc_1253329588.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9761I - The application search path detail is 2 : C:\Program Files\IBM\JazzTeamServer\server\tomcat\work\Catalina\localhost\rm\eclipse\configuration\org.eclipse.osgi\bundles\51\data.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9761I - The application search path detail is 3 : C:\PROGRA~1\IBM\JAZZTE~1\server\conf\rm.
2013-11-26 08:52:35,162 [ Start Level Event Dispatcher] INFO bm.rdm.fronting.server.bootstrap.RRSAppInitializer - CRRRS9761I - The application search path detail is 4 : C:\PROGRA~1\IBM\JAZZTE~1\server\conf.
2013-11-26 08:52:36,597 [Component Resolve Thread (Bundle 83)] INFO nternal.OverridablePropertyFileServerConfiguration -
To submit questions about issues, go to the Jazz.net forum at https://jazz.net/forum.
To find more information about a message, see the CLM Messages Information Center at
https://jazz.net/help-dev/CLMErrorMessages/index.jsp.
2013-11-26 08:52:36,597 [Component Resolve Thread (Bundle 83)] INFO nternal.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:/C%3a/PROGRA~1/IBM/JAZZTE~1/server/conf/rm/fronting.properties".
2013-11-26 08:52:36,971 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9302I IConfig loading.
2013-11-26 08:52:36,971 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9310I Initializing (bootstrap) configuration.
2013-11-26 08:52:36,971 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9330I The Requirements Management server is loading this properties configuration file: fronting.properties.
2013-11-26 08:52:37,065 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.common.views.ViewNs     - CRRRS4100I Initialise(https://my_server:9443/rm)
2013-11-26 08:52:37,065 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9312I The Requirements Management application is using Jazz Team Server at root context URL https://my_server:9443/jts.
2013-11-26 08:52:37,065 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9318I The Requirements Management (RM) application is using the RM server at root context URL https://my_server:9443/rm.
2013-11-26 08:52:37,096 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9313I The Requirements Management server is completing the initial load of this friends configuration file: friendsconfig.rdf.
2013-11-26 08:52:37,486 [Component Resolve Thread (Bundle 83)] INFO fronting.server.util.OAuthConsumerPropertiesLoader - CRRRS9752I Loaded friends configuration from C:\PROGRA~1\IBM\JAZZTE~1\server\conf\rm\friendsconfig.rdf.
2013-11-26 08:52:37,548 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.bootstrap.Initializer   - CRRRS9308I Server version 4.0.4 (I20130806_2203) startup complete.
2013-11-26 08:52:37,548 [Component Resolve Thread (Bundle 83)] INFO ing.server.core.repository.RepositoryAccessManager - CRRRS9938I Repository state is: INITIALIZING
2013-11-26 08:52:37,548 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.bootstrap.ClusterID     - CRRRS9390I Cluster currently contains 0 members
2013-11-26 08:52:37,548 [Component Resolve Thread (Bundle 83)] INFO com.ibm.rdm.fronting.server.bootstrap.ClusterID     - CRRRS9395I This node's ID is <my_server>
2013-11-26 08:52:38,079 [ Start Level Event Dispatcher] INFO rver.rrs.migration.command.MigrationCommandFactory - Adding migration command maker from RRC301X to RMS404X
2013-11-26 08:52:38,094 [ Start Level Event Dispatcher] INFO rver.rrs.migration.command.MigrationCommandFactory - Adding migration command maker from RRC400X to RMS404X
2013-11-26 08:52:38,094 [ Start Level Event Dispatcher] INFO rver.rrs.migration.command.MigrationCommandFactory - Adding migration command maker from RRC401X to RMS404X
2013-11-26 08:52:38,094 [ Start Level Event Dispatcher] INFO rver.rrs.migration.command.MigrationCommandFactory - Adding migration command maker from RMS402X to RMS404X
2013-11-26 08:52:38,094 [ Start Level Event Dispatcher] INFO rver.rrs.migration.command.MigrationCommandFactory - Adding migration command maker from RMS403X to RMS404X
2013-11-26 08:52:38,094 [ Start Level Event Dispatcher] INFO rver.rrs.migration.command.MigrationCommandFactory - Adding migration command maker from RMS4040_RC1 to RMS404X
2013-11-26 08:54:50,379 [          http-bio-9443-exec-2] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9315I Initializing JPIMappingService...
2013-11-26 08:55:15,728 [          http-bio-9443-exec-2] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9317I JPIMappingService(https://my_server:9443/jts/rootservices) was initialized successfully. Reloading fronting properties...
2013-11-26 08:55:15,728 [          http-bio-9443-exec-2] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9330I The Requirements Management server is loading this properties configuration file: fronting.properties.
2013-11-26 08:55:15,728 [          http-bio-9443-exec-2] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9322I The Jazz Team Server root context URL was reloaded from original value https://my_server:9443/jts and set to new value https://my_server:9443/jts.
2013-11-26 08:55:15,728 [          http-bio-9443-exec-2] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9321I The Requirements Management server root context URL was reloaded from original value https://my_server:9443/rm and set to new value https://my_server:9443/rm.
2013-11-26 08:55:15,728 [          http-bio-9443-exec-2] INFO com.ibm.rdm.fronting.server.util.ConfigImpl         - CRRRS9314I The Requirements Management server is loading this friends configuration file: friendsconfig.rdf.
2013-11-26 08:55:15,728 [          http-bio-9443-exec-2] INFO com.ibm.rdm.fronting.server.common.views.ViewNs     - CRRRS4100I Initialise(https://my_server:9443/rm)
2013-11-26 08:55:16,898 [          http-bio-9443-exec-1] INFO ing.server.core.repository.RepositoryAccessManager - CRRRS9908I Repository state changed from INITIALIZING to REQUIRES_CONFIGURATION
2013-11-26 08:55:16,898 [          http-bio-9443-exec-1] ERROR er.services.contextRoot.ContextRootRedirectService - Server Error: Entry [d170d95e725dba93]
com.ibm.rdm.fronting.server.exception.ServiceUnavailableException: CRRRS5730E Server requires configuration
at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:247)
at com.ibm.rdm.fronting.server.exception.RRSException.newServiceUnavailableException(RRSException.java:86)
at com.ibm.rdm.fronting.server.core.repository.RepositoryAccessManager.makeErrorResponse(RepositoryAccessManager.java:437)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.checkRepositoryState(RRSRestServiceBase.java:1293)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.performService(RRSRestServiceBase.java:365)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.service(RRSRestServiceBase.java:225)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.initialize(BridgeFilter.java:293)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:170)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:738)
Request
--Not Provided--
Response
--Not Provided--
2013-11-26 09:01:15,268 [         http-bio-9443-exec-53] INFO cedocument.internal.ProjectResourceServiceInternal - HTTP/1.1 404
com.ibm.rdm.fronting.server.exception.RRSException: HTTP/1.1 404
at com.ibm.rdm.fronting.server.core.internal.InternalDomainServiceBase.doGetInternal(InternalDomainServiceBase.java:166)
at com.ibm.rdm.fronting.server.services.servicedocument.internal.ProjectResourceServiceInternal.doGetInternal(ProjectResourceServiceInternal.java:58)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.runInternalMethod(RRSRestServiceBase.java:789)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.handleMethod(RRSRestServiceBase.java:683)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.doGet(RRSRestServiceBase.java:130)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.performService(RRSRestServiceBase.java:406)
at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.service(RRSRestServiceBase.java:225)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:738)
Request
GET https://my_server:9443/jts/storage/com.ibm.rdm.project-resources/configure HTTP/1.1
accept-language: en-us
DoorsRP-Request-Type: private
Authorization: OAuth oauth_token_secret="b8M5q5G7Ys9YE0vhluwbFebMmuXf29iXhXaXrWlj8", oauth_nonce="3266648276936135758", oauth_token="88efe1943c494dfc9f247660683da6b7", oauth_consumer_key="04e158b71c58494c9d575e4b5444d8d8", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1385470875", oauth_version="1.0", oauth_signature="8oENJziaqGWhUnVm11DRHAmMsEo%3D"
Response:
HTTP/1.1 404
Server: Apache-Coyote/1.1
Cache-Control: private
Expires: Wed, 31 Dec 1969 20:00:00 BOT
Content-Type: text/html;charset=utf-8
Content-Length: 1089
Date: Tue, 26 Nov 2013 13:01:14 GMT
Content-Length: 1089
---Start entity---
<html><head><title>Apache Tomcat/7.0.32 - Error report</title><style></style> </head><body><h1>HTTP Status 404 - CRJZS0218E The server has not found anything matching the Request-URI.</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>CRJZS0218E The server has not found anything matching the Request-URI.</u></p><p><b>description</b> <u>The requested resource is not available.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/7.0.32</h3></body></html>

--End entity------
2013-11-26 09:01:32,678 [ http-bio-9443-exec-56] ERROR er.services.configure.ConfigureRegistrationService - CRRRS9646E License com.ibm.team.rrc.system not available for the functional user: rm_user
com.ibm.rdm.fronting.server.exception.RRSException: HTTP/1.1 400
at com.ibm.rdm.fronting.server.license.LicenseCheckService.assignLicense(LicenseCheckService.java:249)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.checkAssignPreAuthLicense(ConfigureService.java:421)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.post(ConfigureService.java:168)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.doPost(ConfigureService.java:144)
at com.ibm.rdm.fronting.server.services.RMRestService.doPostInternal(RMRestService.java:107)
at com.ibm.rdm.fronting.server.services.RMRestService.runInternalMethod(RMRestService.java:581)
at com.ibm.rdm.fronting.server.services.RMRestService.handleMethod(RMRestService.java:504)
at com.ibm.rdm.fronting.server.services.RMRestService.performService(RMRestService.java:383)
at com.ibm.rdm.fronting.server.services.RMRestServiceBase.service(RMRestServiceBase.java:196)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:738)
Request
POST https://my_server:9443/jts/service/com.ibm.team.repository.service.internal.IAdminRestService/contributor?itemId=_4jzyq0vREeOKcY69bQO9Zg&stateId=_33fOpVaaEeOE5Z2gkjboxg&jsonLicenses=%7B%22add%22%3A%5B%22com.ibm.team.rrc.system%22%5D%2C%22remove%22%3A%5B%5D%7D HTTP/1.1
Accept: text/json
Authorization: OAuth oauth_token_secret="", oauth_nonce="-1020883446904312648", oauth_token="", oauth_consumer_key="04e158b71c58494c9d575e4b5444d8d8", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1385470892", oauth_version="1.0", oauth_signature="p6RswCRtIuQm0ACp%2Fqp3lQDNPGI%3D"
--Start entity---

--End entity-----
Response:
HTTP/1.1 400
Server: Apache-Coyote/1.1
Content-Type: text/json;charset=UTF-8
Date: Tue, 26 Nov 2013 13:01:32 GMT
Connection: close
Content-Length: 25860
---Start entity---
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license \"RM Application-Internal\" cannot be assigned. There are no more available."}

--End entity------
2013-11-26 09:01:32,678 [ http-bio-9443-exec-56] ERROR ronting.server.services.configure.ConfigureService - CRRRS9646E License com.ibm.team.rrc.system not available for the functional user: rm_user
2013-11-26 09:01:48,075 [ http-bio-9443-exec-56] ERROR er.services.configure.ConfigureRegistrationService - CRRRS9646E License com.ibm.team.rrc.system not available for the functional user: rm_user
com.ibm.rdm.fronting.server.exception.RRSException: HTTP/1.1 400
at com.ibm.rdm.fronting.server.license.LicenseCheckService.assignLicense(LicenseCheckService.java:249)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.checkAssignPreAuthLicense(ConfigureService.java:421)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.post(ConfigureService.java:168)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.doPost(ConfigureService.java:144)
at com.ibm.rdm.fronting.server.services.RMRestService.doPostInternal(RMRestService.java:107)
at com.ibm.rdm.fronting.server.services.RMRestService.runInternalMethod(RMRestService.java:581)
at com.ibm.rdm.fronting.server.services.RMRestService.handleMethod(RMRestService.java:504)
at com.ibm.rdm.fronting.server.services.RMRestService.performService(RMRestService.java:383)
at com.ibm.rdm.fronting.server.services.RMRestServiceBase.service(RMRestServiceBase.java:196)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:738)
Request
POST https://my_server:9443/jts/service/com.ibm.team.repository.service.internal.IAdminRestService/contributor?itemId=_4jzyq0vREeOKcY69bQO9Zg&stateId=_6KUz9VaaEeOE5Z2gkjboxg&jsonLicenses=%7B%22add%22%3A%5B%22com.ibm.team.rrc.system%22%5D%2C%22remove%22%3A%5B%5D%7D HTTP/1.1
Accept: text/json
Authorization: OAuth oauth_token_secret="", oauth_nonce="-1713774129947972613", oauth_token="", oauth_consumer_key="04e158b71c58494c9d575e4b5444d8d8", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1385470908", oauth_version="1.0", oauth_signature="CTMUVhC2Ut74%2BO50umawzX6%2BAP0%3D"
--Start entity---

--End entity-----
Response:
HTTP/1.1 400
Server: Apache-Coyote/1.1
Content-Type: text/json;charset=UTF-8
Date: Tue, 26 Nov 2013 13:01:47 GMT
Connection: close
Content-Length: 25860
---Start entity---
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license \"RM Application-Internal\" cannot be assigned. There are no more available."}

--End entity------
2013-11-26 09:01:48,075 [ http-bio-9443-exec-56] ERROR ronting.server.services.configure.ConfigureService - CRRRS9646E License com.ibm.team.rrc.system not available for the functional user: rm_user
2013-11-26 09:02:03,534 [ http-bio-9443-exec-56] ERROR er.services.configure.ConfigureRegistrationService - CRRRS9646E License com.ibm.team.rrc.system not available for the functional user: rm_user
com.ibm.rdm.fronting.server.exception.RRSException: HTTP/1.1 400
at com.ibm.rdm.fronting.server.license.LicenseCheckService.assignLicense(LicenseCheckService.java:249)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.checkAssignPreAuthLicense(ConfigureService.java:421)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.post(ConfigureService.java:168)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.doPost(ConfigureService.java:144)
at com.ibm.rdm.fronting.server.services.RMRestService.doPostInternal(RMRestService.java:107)
at com.ibm.rdm.fronting.server.services.RMRestService.runInternalMethod(RMRestService.java:581)
at com.ibm.rdm.fronting.server.services.RMRestService.handleMethod(RMRestService.java:504)
at com.ibm.rdm.fronting.server.services.RMRestService.performService(RMRestService.java:383)
at com.ibm.rdm.fronting.server.services.RMRestServiceBase.service(RMRestServiceBase.java:196)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:738)
Request
POST https://my_server:9443/jts/service/com.ibm.team.repository.service.internal.IAdminRestService/contributor?itemId=_4jzyq0vREeOKcY69bQO9Zg&stateId=_8dd7RVaaEeOE5Z2gkjboxg&jsonLicenses=%7B%22add%22%3A%5B%22com.ibm.team.rrc.system%22%5D%2C%22remove%22%3A%5B%5D%7D HTTP/1.1
Accept: text/json
Authorization: OAuth oauth_token_secret="", oauth_nonce="-3263595716026850276", oauth_token="", oauth_consumer_key="04e158b71c58494c9d575e4b5444d8d8", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1385470923", oauth_version="1.0", oauth_signature="CnPOaf%2B2mnqFYJMZD5WhgR%2FvQFY%3D"
--Start entity---

--End entity-----
Response:
HTTP/1.1 400
Server: Apache-Coyote/1.1
Content-Type: text/json;charset=UTF-8
Date: Tue, 26 Nov 2013 13:02:03 GMT
Connection: close
Content-Length: 25860
---Start entity---
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license \"RM Application-Internal\" cannot be assigned. There are no more available."}

--End entity------
2013-11-26 09:02:03,534 [ http-bio-9443-exec-56] ERROR ronting.server.services.configure.ConfigureService - CRRRS9646E License com.ibm.team.rrc.system not available for the functional user: rm_user
2013-11-26 09:02:03,566 [ http-bio-9443-exec-56] ERROR ronting.server.services.configure.ConfigureService - Server Error: Entry [2d3909e352fd51c4]
com.ibm.rdm.fronting.server.exception.RRSException: CRRRS9646E License com.ibm.team.rrc.system not available for the functional user: rm_user
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.checkAssignPreAuthLicense(ConfigureService.java:429)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.post(ConfigureService.java:168)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.doPost(ConfigureService.java:144)
at com.ibm.rdm.fronting.server.services.RMRestService.doPostInternal(RMRestService.java:107)
at com.ibm.rdm.fronting.server.services.RMRestService.runInternalMethod(RMRestService.java:581)
at com.ibm.rdm.fronting.server.services.RMRestService.handleMethod(RMRestService.java:504)
at com.ibm.rdm.fronting.server.services.RMRestService.performService(RMRestService.java:383)
at com.ibm.rdm.fronting.server.services.RMRestServiceBase.service(RMRestServiceBase.java:196)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:738)
Caused by: com.ibm.rdm.fronting.server.exception.RRSException: HTTP/1.1 400
at com.ibm.rdm.fronting.server.license.LicenseCheckService.assignLicense(LicenseCheckService.java:249)
at com.ibm.rdm.fronting.server.services.configure.ConfigureService.checkAssignPreAuthLicense(ConfigureService.java:421)
... 37 more
Request
POST https://my_server:9443/jts/service/com.ibm.team.repository.service.internal.IAdminRestService/contributor?itemId=_4jzyq0vREeOKcY69bQO9Zg&stateId=_8dd7RVaaEeOE5Z2gkjboxg&jsonLicenses=%7B%22add%22%3A%5B%22com.ibm.team.rrc.system%22%5D%2C%22remove%22%3A%5B%5D%7D HTTP/1.1
Accept: text/json
Authorization: OAuth oauth_token_secret="", oauth_nonce="-3263595716026850276", oauth_token="", oauth_consumer_key="04e158b71c58494c9d575e4b5444d8d8", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1385470923", oauth_version="1.0", oauth_signature="CnPOaf%2B2mnqFYJMZD5WhgR%2FvQFY%3D"
--Start entity---

--End entity------

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omar pimentel (35●20●24) | answered Nov 29 '13, 7:40 a.m.

Reading a post of your forum I noticied what was the problem: I assigned generated and asigned the jts internal license but I had to generate and asign an rm internal license, I did it and it work out fine.

Thanks to all for your answers...

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CRRRS3005E An error occurred while trying to assign the Internal License

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