Error while adding attachments through Web UI
Hello
Our servers have RTC 4.0.3 installed, for a specific Project Area, when I try adding an Attachment to a work item(any work item type) through the thick client it works fine, but when I try adding an attachment using the Web UI, it gives an error saying, "Erro Uploading File : Save Work Item Failed".
But this works fine while using the RTC Client.
Any idea what can be the root cause? or how this can be resolved?
Regards,
Roopin
One answer
What is the error your are getting?
If it is "CRJAZ6053E", it could be a permission issue. I have seen this before and it was sovled by setting the following
Verify the user has a role with the permission "Save Attachment" enabled. From Web > Manage this Project Area > Permissions > Project Configuration > Select a Role > Work Items > Save Attachment should be set.
Stephen
Comments
Was this ever solved? I can't believe it was a permissions problem if the same person can do the action in the Eclipse client but not in the Web Client.
We recently rolled out a new project area and now see the same problem ... IE/FF/Chrome all give an error, but the same user (me, RTC project admin) can attach in the Eclipse Client with no errors.
Any thoughts?
Supposedly fixed in 4.0.3
workaround
change category to root, save workitem with new attachment
save workitem
change category to what you want
save workitem
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=235191
Comments
Aradhya K
JAZZ DEVELOPER Nov 21 '13, 12:59 a.m.what is the browser you are using?