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question asked: Nov 07 '13, 5:26 p.m.
question was seen: 6,143 times
last updated: Nov 08 '13, 8:21 a.m.

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Due Date past due email notifications

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Carson Holmes (111●1●35●44) | asked Nov 07 '13, 5:26 p.m.
 I seem to recall getting email notifications from RTC when a work item was past it's due date.  However, the projects created from my current process template don't seem to have this behavior.  Any idea how to turn this on?

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Ralph Schoon (63.5k●3●36●46) | answered Nov 08 '13, 8:21 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Carson,

I am not aware, that there is a built in capability to send e-mail for over due Work Items. I know some customers have implemented extensions for scenarios like that. http://jorgediazblog.wordpress.com/2013/06/28/rtc-custom-scheduled-async-task-example-explained/ describes one approach.
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