I seem to recall getting email notifications from RTC when a work item was past it's due date. However, the projects created from my current process template don't seem to have this behavior. Any idea how to turn this on?
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER(63.9k●3●36●48)Nov 08 '13, 8:21 a.m.
Carson,
I am not aware, that there is a built in capability to send e-mail for over due Work Items. I know some customers have implemented extensions for scenarios like that. http://jorgediazblog.wordpress.com/2013/06/28/rtc-custom-scheduled-async-task-example-explained/ describes one approach.
Carson Holmes selected this answer as the correct answer
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