Add new work item category causes loss of overview in existing items
Hi,
I have existing work items in a project. I added a new category via project area - work item categories. Saved.
Now when I open an existing work item, the overview is blank bar the summary. Links, approvals, history are OK.
Is this expected behaviour? I am using RTC 4.0.1. How can I get back the overview?
Regards,
John
One answer
I don't fully understand your message - the overview is blank bar the summary?
The overview configuration is stored in the editor presentations and is typically shared amoung work item types (if they are all using the same editor presentation). If you edited the editor presentation for one work item (and didn't realize they were shared) it would affect multiple work item types. However, the work item categories should not affect this. I would recommend opening up a PMR with IBM support to review your process configuration.
The overview configuration is stored in the editor presentations and is typically shared amoung work item types (if they are all using the same editor presentation). If you edited the editor presentation for one work item (and didn't realize they were shared) it would affect multiple work item types. However, the work item categories should not affect this. I would recommend opening up a PMR with IBM support to review your process configuration.
