It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,879
×7,474
×4,715

question asked: Nov 06 '13, 4:11 a.m.
question was seen: 4,867 times
last updated: Nov 23 '13, 10:00 a.m.

Related questions

Add new work item category causes loss of overview in existing items

0
john norris (207●3●40●44) | asked Nov 06 '13, 4:11 a.m.

Hi,

I have existing work items in a project. I added a new category via project area - work item categories. Saved.

Now when I open an existing work item, the overview is blank bar the summary. Links, approvals, history are OK.

Is this expected behaviour? I am using RTC 4.0.1. How can I get back the overview?

Regards,

John

One answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Stephanie Bagot (2.1k●1●5●13) | answered Nov 23 '13, 9:22 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
I don't fully understand your message - the overview is blank bar the summary?
The overview configuration is stored in the editor presentations and is typically shared amoung work item types (if they are all using the same editor presentation). If you edited the editor presentation for one work item (and didn't realize they were shared) it would affect multiple work item types. However, the work item categories should not affect this. I would recommend opening up a PMR with IBM support to review your process configuration.
Comments
sam detweiler commented Nov 23 '13, 10:00 a.m.

I think what he said was

overview tab is a blank bar
  the summary. Links, approvals, history tabs are OK.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.