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question asked: Nov 06 '13, 4:11 a.m.
question was seen: 4,467 times
last updated: Nov 23 '13, 10:00 a.m.

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Add new work item category causes loss of overview in existing items

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john norris (207●3●38●44) | asked Nov 06 '13, 4:11 a.m.

Hi,

I have existing work items in a project. I added a new category via project area - work item categories. Saved.

Now when I open an existing work item, the overview is blank bar the summary. Links, approvals, history are OK.

Is this expected behaviour? I am using RTC 4.0.1. How can I get back the overview?

Regards,

John

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Stephanie Bagot (2.1k●1●5●13) | answered Nov 23 '13, 9:22 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
I don't fully understand your message - the overview is blank bar the summary?
The overview configuration is stored in the editor presentations and is typically shared amoung work item types (if they are all using the same editor presentation). If you edited the editor presentation for one work item (and didn't realize they were shared) it would affect multiple work item types. However, the work item categories should not affect this. I would recommend opening up a PMR with IBM support to review your process configuration.
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sam detweiler commented Nov 23 '13, 10:00 a.m.

I think what he said was

overview tab is a blank bar
  the summary. Links, approvals, history tabs are OK.

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