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Datawarehouse not running

Edward Scarberry (11010) | asked Oct 31 '13, 12:24 p.m.
We were having issues creating the Datawarehouse tables.  We have fixed that.  Now the dashboard or datawarehouse reports seem to not be loaded.

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Benjamin Silverman (4.1k610) | answered Oct 31 '13, 6:49 p.m.
Hi Edward,

Have you confirmed whether ETL has been successfully executed now that the Data Warehouse has been created?  You can check in jts/admin -> Reports -> Data Collection Job Status

If not, you should step through the jts/setup and enable the Data Warehouse now that it has been created to make sure that the etl user is assigned the data collector license and that the applications have access to the credentials so that the ETL's can run successfully.  Hope it helps,

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