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Error message in the license file


alessandro lagostena (1145) | asked Feb 18 '13, 4:37 a.m.


Hello All

we install RTC JAZZ 4.0.1, for a short period of time we use demo license until we receive official license

License are based on token ,we install flexlnm on 3 different server where we install License Key Administrator 8.1.3

All the functionality work fine , but in the log file D:\IBM\RationalRLKS\common\lmgrd.log foreach connection we found this message

 9:36:22 (ibmratl) DENIED: "JazzToken" PietronaveS@RTCPRODLU1  [#u#PietronaveS#u##s#JAZZ(b99687da-7405-400c-bef3-997162abf7f4)#s##p#Change and Configuration Management#p#] (8 licenses) (Licensed number of users already reached. (-4,342:10054 ""))
 9:36:22 (ibmratl) DENIED: "JazzToken" PietronaveS@RTCPRODLU1  [#u#PietronaveS#u##s#JAZZ(b99687da-7405-400c-bef3-997162abf7f4)#s##p#Change and Configuration Management#p#] (8 licenses) (Licensed number of users already reached. (-4,342:10054 ""))
 9:36:22 (ibmratl) DENIED: "JazzToken" PietronaveS@RTCPRODLU1  [#u#PietronaveS#u##s#JAZZ(b99687da-7405-400c-bef3-997162abf7f4)#s##p#Change and Configuration Management#p#] (8 licenses) (Licensed number of users already reached. (-4,342:10054 ""))
 9:36:22 (ibmratl) OUT: "TLSTOK" PietronaveS@RTCPRODLU1  [JazzToken#u#PietronaveS#u##s#JAZZ(b99687da-7405-400c-bef3-997162abf7f4)#s##p#Change and Configuration Management#p#] (8 licenses)

In any way the users can connect at the server

Do you have any idea of this error ?


thanks for your support
Regards LAGO


Comments
Jim Tykal commented Mar 18 '14, 4:36 p.m.
JAZZ DEVELOPER

LAGO - Did you ever determine why you were getting these "DENIED" messages in your log file even though the license is being properly granted? I have the same thing happening...

Jim 

One answer



permanent link
Don Yang (7.7k21110139) | answered Mar 18 '14, 7:35 p.m.
The errors can be ignored. See the workitem on these errors and some related workitems within:
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=238363


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