Attachments problem in RTC v4
![]() Hi, till 2 weeks back my RTC process was on v3. 2 weeks back it is migrated to v4 Post the migration almost everything is fine except for 1 issue which is happening specifically with 2 resources located at canada- toronto. when we attach any file in a work item, it displays file name of the attached file. i.e. if i load file "Pradnya Raste.jpg" then the work item shows it with the same name and not the local folder in which this file is saved on my system. for 2 of the resources at canada it is showing as "c:\users\pradnya.raste\desktop......" I am not sure how to resolve this. please suggest. |
2 answers
![]() Hi Below are the steps need to be followed to resolve this issue. it worked completely for us.
@stephen Long : Hope this works for you as well. Comments This workaround should work and many users tried this in IE8 and onwards. Using other browser should have no problem.
Great spot - works a treat. |
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