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Why is the data snapshot for reports two days old?

Leons Petrazickis (1568) | asked Oct 16 '13, 9:39 a.m.
When I run the Burndown and Burnup reports against my team's project in Jazzhub, they say:

Report Generated Oct 16, 2013 1:38:18 PM UTC
Last Data Snapshot: Oct 14, 2013 5:19:32 AM UTC

Oct 16 is Wednesday, Oct 14 is Monday.

Two days old burndown data is a bit useless when we're doing agile with 1-week sprints.

Is there any way to increase the data snapshot frequency?

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Christophe Lucas (8624847) | answered Oct 16 '13, 10:06 a.m.
 Hi Leons, hereunder the 2 places from where the 'Data Collection' jobs are triggered/scheduled:

Leons Petrazickis commented Oct 16 '13, 10:26 a.m.

Hi Christopher,

Thank you for the details. Unfortunately, neither of those are available in the environment.

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Lauren Hayward Schaefer (3.3k11427) | answered Oct 17 '13, 7:09 a.m.
Hi Leons,
I checked my JazzHub project this morning, and I see that the last data snapshot was Oct 16, 2013 3:46:48 PM UTC.  I'm checking with our team to see what the schedule is.

Lauren Hayward Schaefer commented Oct 18 '13, 6:42 a.m.

I checked again this morning, and the last data snapshot was Oct 16, 2013 3:46:48 PM UTC.

Lauren Hayward Schaefer commented Oct 18 '13, 12:28 p.m.

Hi Leons,
I spoke with my teammates today.  This is a known issue.  They have a fix and are working to verify it and hopefully get it out into production soon.  When the fix goes in, the data snapshots will be taken nightly.

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