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question asked: Oct 15 '13, 6:40 a.m.
question was seen: 5,413 times
last updated: Oct 16 '13, 2:52 p.m.

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CRJAZ1752E error during setting up of jts 3.0.1 on ibmi

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Tusith De Silva (11●1●1) | asked Oct 15 '13, 6:40 a.m.
When I am setting up Jazz team server 3.0.1 under  Finalize application stage at Perform user synchronization display an error  message " unable to perform the user sync operation- CRJAZ1752E- Error 500:premature end of file"
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Krzysztof Kaźmierczyk commented Oct 15 '13, 6:54 a.m.

Hi Tusith,
What is the reason you are using old JTS 3.0.1, not e.g. 4.0.4?
Also can you look into jts.log file whether you have any errors?

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Kot T. (1.5k●1●13●19) | answered Oct 16 '13, 2:52 p.m.
JAZZ DEVELOPER

There is this jazz.net forum which discussed about the same error:

https://jazz.net/forum/questions/58022/user-sync-error-with-was-custom-registry

Although there is no solution in the above post, the developer mentioned about communication problem between JTS and the applications registered with it. Please check in the jts.log for errors. If you use proxy, you may want to check the logs on the proxy server as well.

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