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How to bring attention to untriaged, unassigned defects?
In the work items category there are currently 742 unassigned defects that are in the new state. Mine is one of the more recent ones of these - in the top 50 most recent. However the fact that there are many items still for 2007 and 2006 doesn't give me hope :).
I didn't assign a priority because I see that as an issue for the person doing the triage. Should I be impolite and set the priority to get visibility?
I didn't assign a priority because I see that as an issue for the person doing the triage. Should I be impolite and set the priority to get visibility?
One answer
In the work items category there are currently 742 unassigned defects
that are in the new state. Mine is one of the more recent ones of
these - in the top 50 most recent. However the fact that there are
many items still for 2007 and 2006 doesn't give me hope :).
I didn't assign a priority because I see that as an issue for the
person doing the triage. Should I be impolite and set the priority to
get visibility?
As you say, the priority is determined by the team (and is relative to the
planned work for a milestone).
But you can set the severity to a level that you feel reflects the
importance for you.
Adding a comment is another way to bring attention to work items.
--
Regards,
Patrick
Jazz Work Item Team