Unable to open RTC weblink
One answer
Hi Uzma,
There could be problem that you are trying to install in C;\Program Files or you might not be having local admin access on the server
1) Install other than the Program File location ( dont install in Program File\Program Filesx86)
2) Check you have local admin privileges
3) Downloaded installable might have corrupted.
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Can you tell us more about the error messages are you getting on the log file ?
There could be problem that you are trying to install in C;\Program Files or you might not be having local admin access on the server
1) Install other than the Program File location ( dont install in Program File\Program Filesx86)
2) Check you have local admin privileges
3) Downloaded installable might have corrupted.
########################
Can you tell us more about the error messages are you getting on the log file ?
Comments
Yes, don't install in program files on Windows. If you did, uninstall and use a different folder. If you want to keep this folder you need to start the server.startup with "As Administrtor". You typically see issues in the server logs if you have that problem.
Another thing I have seen is Tomcat failing to deploy. You can stop the server, delete the folders (not the war files) unserneath server/womcat/webapps and restart the server.
Watch the server starting and look for colliding ports and the like.
Make sure you can ping the server using the full qualified server name you use.
Comments
Karl Weinert
JAZZ DEVELOPER Sep 17 '13, 7:40 a.m.How much memory is on your system? What OS? Are you using 32 or 64 bit?
Are you sure Tomcat started completely?
The first time it runs it usually takes a while to start because it has to deploy all the applications.
Once startup completes you should see this in the catalina log "INFO: Server startup in 24933 ms"
The logs are in ....\JazzTeamServer\server\tomcat\logs
If you are on Windows you will also see that message in the tomcat shell that should remain open until you stop tomcat.