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Rational integration with Maximo

Simon Norrington (311109) | asked Sep 06 '13, 8:54 a.m.
retagged Sep 06 '13, 12:30 p.m. by Tory Jaskoviak (52015)
I have been asked about Rational Integration with Maximo - specifically whether we could support linking a service request with a defect?

I found a couple links related to this which seems to indicate TSRM and RTC/RQM allow the creation and association of service requests to/from defects, but I wanted to get some confirmation that the capability exists with Maximo as well (which also supports OSLC).

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Christian Morgan (317611) | answered Sep 09 '13, 11:53 a.m.
Simon - I believe it does with a version dependency.  I cannot remember off the top of my head what the version # is but yes, you do need a specific version of Maximo/TSRM or higher to support the integration.

Simon Norrington commented Sep 09 '13, 12:14 p.m.

Christian - Thanks for the answer. Is the integration documented anywhere? Had a look on, but couldn't see anything.

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Christian Morgan (317611) | answered Sep 09 '13, 1:44 p.m.
It may be documented on the Maximo/TSRM side, but I don't believe here on  In the previous instance I was given a demo of it, the version reqs and demo were done by IBM Technical reps.

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