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CRJAZ1319E RTC error: user attemting to read items of the following type project area

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pratibha gupta
(15●1●12●15) retagged
Sep 04 '13, 12:54 p.m.
the users are facing problem while delivering their work to project repository

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Marek Siekierski
Aug 30 '13, 9:57 a.m.

Hi Pratibha,


Can you please give me some more details? Are you using the SCM CLI, RTC Eclipse client etc.? Do you see any errors related in your ccm.log? That could provide some more details.

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pratibha gupta
(15●1●12●15) Dec 10 '13, 6:01 a.m.
The workaround for this problem is make access of project to everyone. This is a workaround but not a solution.

1 vote

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Karl Weinert
JAZZ DEVELOPER (2.0k●5●27●36) Sep 04 '13, 12:43 p.m.
This can happen if you are using Process Sharing in RTC 3.0.1
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=175305

You can verify this by opening the project area and checking the "Process Sharing" section.

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pratibha gupta
Sep 11 '13, 3:08 a.m.

hi Karl

We have started facing this problem only recently. If I toggle the process sharing option will it help. Till now I am using a work around of toggling the user rights and the project starts working properly for all the users. If this is a defect in this version of RTC(3.0.1) than why we didn't face this problem before. We are using the same environment for the past 2 years without any such problem.

Karl Weinert
JAZZ DEVELOPER Sep 11 '13, 7:11 a.m.

Hi Pratibha,

It looks like you have a PMR open for this correct?
I have the escalation and we are working with the developers in this area to get this figured out.
If you don't have a PMR let me know and I will keep you posted on the progress of it since it seems like a very similar issue.

Just to be clear regarding my answer, you should not be sharing the process configuration. (My arrow is pointing to the one you don't want to use)
 I do not think toggling it back and forth would make a difference

1 vote

pratibha gupta
Sep 17 '13, 3:54 a.m.

hi Karl

I have a PMR open for this issue.

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Question asked: Aug 30 '13, 7:11 a.m.

Question was seen: 6,890 times

Last updated: Dec 10 '13, 6:01 a.m.

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