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Data Collection Job-CCM


Manoj Panda (39336256) | asked Aug 14 '13, 8:38 a.m.
JAZZ DEVELOPER
retagged Aug 14 '13, 2:34 p.m. by Ralph Earle (25739)
Hi,
 I am using CLM 4.0.1 for windows. I am not sure everytime the data collection job fails for CCM Repo.

Please find the attached screenshot.
Data collection job

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Stephane Leroy (1.4k139) | answered Aug 14 '13, 8:52 a.m.
JAZZ DEVELOPER
Hi Manoj,

I suggest you get more information about the error from the ETL logs.
I advise you to check this article https://jazz.net/wiki/bin/view/Deployment/HowToReadETLLogFile (from the Deployment wiki).

Regards,
Stéphane


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Manoj Panda commented Aug 14 '13, 10:50 a.m.
JAZZ DEVELOPER

Hi Leroy,

  This is error what I get from the ccm-etl log file. I also do have insight installed on the same machine.

2013-08-14 20:03:53,263 [WebContainer : 4 @@ 20:03 manoj /ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/updateSnapshotData] ERROR epository.internal.RepositoryRemoteSnapshotService  - com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.etl.common.exception.ETLException: java.io.IOException: Server returned HTTP response code: 500 for URL: https://mapanda3:9443/ccm/rpt/repository/foundation?size=0&fields=foundation%2Fstatistics%2FitemFootprintReport%2F%28name%7Csize%7CpersistedContentSize%7CormSize%7CnumItems%7Cnamespace%7CnumStates%7CcontentSize%29


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Francesco Chiossi (5.7k1719) | answered Aug 14 '13, 11:36 a.m.
Hello Manoj,

HTTP response code: 500 is an internal server error.
I would check the ccm log for entries around the time of this message.

Best Regards
Francesco

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